Anu Ajaya Kumar
Renton,WA
Summary
Seasoned Operations Manager with project management background applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Result-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of e-commerce trends, crisp communication skills, talent for spotting areas in need of improvement and implementing changes with e2e strategic approach.
Overview
2
2
years of professional experience
Work History
Operations Manager
Amazon
Seattle, WA
10.2022 - Current
- Coordinated multiple simultaneous cross-team and cross-disciplinary efforts on a global platform from project inception to delivery for the design, development, and implementation for large scale e-commerce programs
- Analyzed amazon business KPI’s to Increase the use of robotic automation for throughput efficiency and cut the cost of manual labor by 40%
- Optimized supply chain operations through strategic efficient logistics planning, support mechanisms and continuous improvement training to the workforce
- Streamlined marketplace operations through reports on key performance metrics to senior management and reducing overhead cost by 30%
- Implemented process improvement techniques such as value stream mapping, Kaizen, 5Why’s to shape organizational culture, optimize procedures for higher efficiency and help Amazon facilities evolve and grow
- Managed seller inventory and supply chain operations at Amazon’s fast paced environment to achieve timely and accurate delivery of inbound PO’s, safety stocks and services
- Forecasted performance trends using Excel, SQL/BQ to identify unsafe, or ineffective practices and develop creative solutions to complex problems
Operations Manager
Panda Express
Seattle, WA
05.2022 - 09.2022
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes
- Launch new programs, communicate across branches to provide direction to others to ensure compliance and support other new initiatives to manage program life cycle
- Adapted quickly to changing circumstances and managing priorities effectively
- Ensure business needs are being met by evaluating the ongoing effectiveness of current plans, programs and Identify risks and develop mitigation plans to ensure overall strategic programs deliver expected results
Education
Master of Science in Project Management -
Northeastern University
12.2021
Bachelor of Engineering in Information Technology -
Avinashilingam University
07.2017
Skills
- e-commerce/Marketplace
- Operations/Supply Chain Management
- Project/Program Management
- SQL/Big Query/Tableau/ MS Office Suite
Personal Information
Title: Seasoned Operations Manager
Timeline
Operations Manager
Amazon
10.2022 - Current
Operations Manager
Panda Express
05.2022 - 09.2022
Master of Science in Project Management -
Northeastern University
Bachelor of Engineering in Information Technology -
Avinashilingam University