Anu kos
Summary
Lead Platform Engineer with 12+ years of experience in cloud infrastructure, platform engineering, and DevOps automation. Deep expertise in Terraform-based Infrastructure as Code, Azure, AWS, ServiceNow, CloudBolt, Chef, and F5 automation, complemented by hands-on experience in New Relic observability, ELK stack, Rundeck orchestration, and Jenkins CI/CD pipelines. Strong background in infrastructure automation, Linux systems engineering, and enterprise platform integrations. Proven track record of designing scalable automation frameworks, improving operational efficiency, and supporting mission-critical cloud environments.
Overview
14
14
years of professional experience
Work History
Lead Platform Engineer
John Hancock Life Insurance Company
03.2026 - Current
- Led enterprise infrastructure automation initiatives using Terraform (Open Source) and Terraform Cloud
- Designed and implemented Infrastructure as Code (IaC) standards and reusable Terraform modules
- Built and maintained Jenkins pipelines and GitHub Actions CI/CD workflows
- Implemented GitHub Actions-based deployment automation across multiple environments
- Integrated New Relic for observability, monitoring, and alerting
- Developed platform automation using Terraform Cloud and GitHub workflows
- Worked on Copilot Studio to build AI agents to improve developer productivity
- Designed and implemented Azure cloud platform deployments and integrations
- Implemented and managed Azure Function Apps for serverless automation
- Automated Azure Virtual Machine deployments using Terraform
- Automated Azure subscription provisioning and base resource deployments
- Implemented cloud governance, security controls, and best practices into Terraform Cloud deployments
- Built automation frameworks for infrastructure provisioning and operational workflows
- Developed monitoring dashboards and operational visibility tools
- Improved platform reliability and reduced operational overhead through automation
- Provided production support and led critical incident resolution
- Collaborated with architecture, security, and development teams for cloud adoption initiatives
Systems Engineer
InterContinental Hotels Group
01.2017 - 08.2019
- Integrated ServiceNow with CloudBolt and F5 platforms
- Integrated AWS infrastructure with CloudBolt automation
- Automated F5 LTM/GTM provisioning using ServiceNow, CloudBolt, and Chef
- Automated VM provisioning using ServiceNow workflows
- Implemented Linux patching automation using Chef and Rundeck
- Built automation framework for VM snapshots and hardware upgrades
- Designed and implemented Kibana dashboards for operational monitoring
- Configured Filebeat and Logstash for centralized logging
- Built ELK dashboards for Linux patch compliance tracking
- Implemented Grok filters to transform unstructured logs into structured JSON
- Developed ServiceNow REST integrations with CloudBolt APIs
- Implemented ServiceNow business rules, workflows, and notifications
- Automated log ingestion into Elasticsearch from multiple enterprise sources
- Built alerting and incident automation using ELK watchers and ServiceNow
- Automated operational runbooks using Rundeck
- Deployed Chef cookbooks across enterprise infrastructure
- Provided Level 3 on-call production support
- Troubleshot complex infrastructure and connectivity issues
- Employer: Cira Infotech
Systems & Storage Engineering Intern
InterContinental Hotels Group
06.2016 - 08.2016
- Automated service restarts using Chef cookbooks
- Built automated deployment environments using Vagrant and Chef
- Implemented patch automation across multiple data centers
Systems Engineer — Research and Development
Linkwell Telesystems Pvt Ltd
07.2012 - 07.2015
- Implemented barcode scanner APIs
- Developed device drivers for POS machines
- Cross-compiled open-source libraries
- Performed Linux kernel customization and compilation
- Partitioned and built root file systems
- Customized U-Boot bootloader
- Created shared and static libraries
- Implemented smart card drivers
- Visiontek
Education
Master of Science - Electrical and Electronics Engineering
University of Missouri
Columbia, MO12-2016
Bachelor of Science - Electronics and Communication Engineering
JNTU
Kakinada04-2012
Skills
- Microsoft Azure
- Amazon Web Services (AWS)
- CloudBolt
- ServiceNow
- Terraform (Open Source & Terraform Cloud)
- Chef
- Rundeck
- Jenkins
- GitHub Actions
- Vagrant
- Git
- CI/CD Automation
- ELK Stack (Elasticsearch, Logstash, Kibana)
- New Relic
- Shell Scripting
- Python
- JavaScript
- Ruby
- C Programming
- Linux
- Windows
Websites
Timeline
Lead Platform Engineer
John Hancock Life Insurance Company
03.2026 - Current
Systems Engineer
InterContinental Hotels Group
01.2017 - 08.2019
Systems & Storage Engineering Intern
InterContinental Hotels Group
06.2016 - 08.2016
Systems Engineer — Research and Development
Linkwell Telesystems Pvt Ltd
07.2012 - 07.2015
Master of Science - Electrical and Electronics Engineering
University of Missouri
Bachelor of Science - Electronics and Communication Engineering
JNTU