Anu Yerokun

- Assisted customers with onboarding and product setup to foster successful adoption and usage.

- Established strong relationships with key customers, resulting in increased customer loyalty.

- Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.

- Conducted regular account reviews to assess progress and strategize future growth opportunities for clients.

- Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.

- Managed a portfolio of key accounts, maintaining strong relationships and ensuring high levels of satisfaction.

- Increased client satisfaction by building strong relationships and addressing their needs promptly.

- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.