Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Anubhav Singh

Haryana,Haryana

Summary

Process Manager with excellent track record in collaboration across departments to evaluate, design and implement business processes. Consistently improved processes and managed change among stakeholders using positive approaches. Well-established data analysis experience.

Overview

6
6
years of professional experience

Work History

Process Manager

American Express
03.2022 - Current
  • Working as a Product Manager for Project LUMI which is among enterprise wide top 50 amex initiatives.
  • Working with customers and internal teams on Cloud migration roadmap and priorities to manage and deliver successful implementations of cloud solutions.
  • Conducting awareness sessions with BUs like Credit and Fraud risk, EDDS,Technology,GCS to gather Data Owner signoffs.
  • Own the product lifecycle from concept to launch. Gathering and shaping requirements ( epics,features, concrete user stories and exact acceptance criteria ) making sure that the completeness of requirements are defined as per SAFe/Agile methodology approach.
  • Developed tools such as Data Profiler,Data validation in liason with multiple BUs and tech partners.
  • Partner to support onboarding of users and guide them on new Cloud tools/ capabilities and their functioning

Business Data Analyst

Rockwell Automation
06.2021 - 03.2022
  • Vertically promoted to Data Analyst position and was part of a key Covid project involving Strategic sourcing,provding data insights to senior leadership.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Generated business intelligence reports to inform strategic decision-making.


Business Process Analyst

Rockwell Automation
06.2019 - 06.2020
  • As an Individual contributor, I was part of a team who used to handle end to end supply chain from procurement of material to dispatching to end customer across South Pacific region.
  • Collaborated with upper management to drive strategy and implement new supply chain operation processes.
  • Maintained strong working knowledge of ERP, CRM and business intelligence tools and operational features.
  • Identifying gaps in current processes and providing long term solutions and driving continuous improvement projects, as required
  • Standardized business governance reports to provide Monthly/quarterly volume trends, capacity, and complete resource utilization.

Team Lead

Amazon
09.2017 - 06.2019
  • Providing structured data, key insights and process dashboards to senior leadership on-shore and off-shore.
  • Launched pilot Amazon Business customer support team in India and provided results excelling on shore standards at the time in terms of SLAs,different KPIs.
  • Led a team of 9 direct reports. Trained them by relaying information on company procedures and customer policies.
  • Managed teams across different functions such as Amazon Business, Prime delivery and Amazon GO.


Education

Bachelor of Technology - Electrical Engineering

Dr. APJ Abdul Kalam Technical University
Lucknow
07.2017

Skills

  • Project Management /SAFE principle
  • Agile thinking
  • Process Improvement and Optimization
  • Leading from an external perspective
  • Excellent written and verbal communications
  • Technical skills- SQL,Advanced Excel , Power BI,Data Visualisation,SAP,CRM

Hobbies

Cooking and Travelling

Timeline

Process Manager

American Express
03.2022 - Current

Business Data Analyst

Rockwell Automation
06.2021 - 03.2022

Business Process Analyst

Rockwell Automation
06.2019 - 06.2020

Team Lead

Amazon
09.2017 - 06.2019

Bachelor of Technology - Electrical Engineering

Dr. APJ Abdul Kalam Technical University

Similar Profiles

CREATE PROFILE
Anubhav Singh