Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Android Developer
TIAA
01.2023 - 12.2023
Collaborated closely with globally distributed team of Android and Dev engineers to prioritize and develop features, significantly enhancing user experience and performance.
Worked on enhancing Tiaa library project, contributing to development of new features for both Tiaa and TIAA Plan Focus apps.
Developed and integrated graphical representation with a graph screen, displaying line and bar graphs. Conducted in-depth research to link graph data to corresponding allocated funds, optimizing the user experience
Spearheaded the migration of Kotlin synthetics to Jetpack View Binding for improved code maintainability and readability.
Developed applications using MVVM architecture, resulting in cleaner codebase that is easier to maintain and build upon.
Utilized agile development methodologies to ensure timely delivery of high-quality software products.
Engaged with leadership post-project to address backlog items, resolve post-release issues, and contribute to technical debt items and major product releases aligning with business requirements.
Proactively resolved major and minor bugs, ensuring app stability, compatibility, and UI improvements. Delivered timely fixes with clean and readable code, enhancing overall performance and efficiency.
Increased app stability by identifying, diagnosing, and resolving software bugs in timely manner.
Collaborated with engineering and project leaders to define, deliver, and implement new app features, backlog items, and business initiatives.
Programmer Analyst
Skill Voice Inc.
07.2022 - 01.2023
Authored code fixes and enhancements for inclusion in future code releases and patches.
Responsible for analyzing, designing, coding, testing and implementing application enhancements, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no effects.
Provided ongoing support for users experiencing issues or requiring assistance with application functionality.
Contributed to successful project completion with effective time management and prioritization skills, meeting tight deadlines consistently.
Interacting with client management and users and demonstrate understanding of business needs.
Integrated new software with existing systems and third-party APIs.
Collaborated with cross-functional teams to ensure seamless integration of new features into existing applications.
Performed regression and system-level testing to verify software quality prior to release.
Researched information and conducted analysis for software and systems modifications and new projects.
Identified opportunities for process improvement within the development team, implementing changes that led to increased efficiency and collaboration among members.
Debugged problems caused by hardware, operating systems software, application programs and network failures.
Graduate Assistant
Pittsburg State University
08.2021 - 05.2022
Improved department efficiency by streamlining administrative processes and implementing organizational improvements based on best practices.
Supported faculty members in design, implementation, and analysis of various research projects or initiatives.
Served as a liaison between faculty members and students for addressing concerns or issues related to coursework or academic policies.
Facilitated student success by identifying areas of improvement and providing constructive feedback on assignments and exams.
Developed and managed organized, orderly student databases and tracking systems.
Updated departmental websites and social media accounts with relevant, engaging content.
Assisted faculty members with data collection for potential academic publications.
Maintained accurate records of student performance data for tracking progress towards learning objectives throughout the semester.
Monitored student progress to identify weaknesses and provide recommendations for improvement.
Helped students develop diligent study habits and strategies to achieve successful outcomes.
Analyzed acquired information and presented to professors.
Provided tutoring support to students requiring additional assistance in subject matter comprehension and skill development.
Mentored students with personalized guidance on academic progress, career goals, and professional development opportunities.
Assisted professors in the development of course materials for improved student engagement and understanding.
Amazon Customer Service Associate
Amazon
06.2020 - 12.2020
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Increased efficiency and performance by monitoring team member productivity and providing feedback.
Educated customers about billing, payment processing and support policies and procedures.
Solved problems with products and services by providing customers with technical support.
Utilized internal software and tools to meet customer needs and resolved issues promptly.
Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
Provided customer feedback to management and identified areas of improvement for products and services.
Provided training and support to new associates to help provide high-quality customer service.
Conducted follow-up calls to ensure complete satisfaction after issue resolution or product purchase completion.
Participated in cross-functional teams to address complex customer concerns, resulting in prompt resolution of issues.
Education
Master of Science - Information Technology
Pittsburg State University
05.2022
Bachelor of Engineering - Electrical And Electronics Engineering
MVSR Engineering College
Hyderabad
05.2019
Skills
Android SDK knowledge
Firebase services familiarity
Software Deployment
Android development
Object-Oriented Programming
Team collaboration abilities
JIRA
Testing and debugging
Code reviews
Timeline
Android Developer
TIAA
01.2023 - 12.2023
Programmer Analyst
Skill Voice Inc.
07.2022 - 01.2023
Graduate Assistant
Pittsburg State University
08.2021 - 05.2022
Amazon Customer Service Associate
Amazon
06.2020 - 12.2020
Master of Science - Information Technology
Pittsburg State University
Bachelor of Engineering - Electrical And Electronics Engineering