Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
5
5
years of professional experience
Work History
Team Leader
Dunkin Donuts
Annapolis
07.2019 - Current
Responsible for delivering great and friendly guest experiences
Perform inventory, ordering and displaying of all merchandise
Maintain all database and POS systems
Supervise other employees and make work schedules
Input, record and proofread all monthly reports
Handle all cash transactions and check daily cash accounts.
Assistant Data Entry Intern
Onus Merchant Solutions
Salisbury, MD
05.2022 - 08.2022
Maintained successful client relationships while collecting data from small businesses
Examined data, looked for mistakes, and notified the reporting manager of any problems with the data system
Inserted data into a Clover POS system to assist service businesses in receiving payments more efficiently
Created reports on the results and proofread them before sending them to the manager
Collaborated with team members to finish tasks on time and meet deadlines.
Electronic Health Record System
Structured Systems Analysis and Design
08.2023 - 12.2024
Developed an EHR System using MySQL, Python, and JavaScript in team of 4.
Implemented features: Patient Registration, Medical History, User Authentication with role-based permissions, and Data Encryption.
Overcame challenges in data security and system scalability.
Resulted in a fully functional EHR system deployment.
Enhanced efficiency and accuracy in healthcare record-keeping.
Management Information System
Pizza Shop Performance Enhancement Project
08.2022 - 12.2022
Improved POS system usability, reducing order ring-up time and increasing customer satisfaction.
Streamlined operations with POS customization: Reprogrammed keys, implemented quick buttons, and designed intuitive interface for faster order processing and reduced employee training time.
Tracked & analyzed key performance indicators: Monitored order speed, accuracy, and customer feedback for continuous improvement and cost-benefit analysis.
Collaborated effectively in a team environment of 5