Anuj Tewatia
Goodyear,Arizona
Summary
10+ years of IT experience and 5+ in Business Analyst & Data Analyst, Experience in Business analytics, analyzes complex business needs and advises on application design and process change opportunities Partners with key stakeholders to analyze, diagnose, and resolve complex problems using diverse methods and tools. Provides leadership and expertise applying project management concepts to service projects. Directs and leads Developers regarding requirements and testing results to ensure solutions are fully functional and approved prior to release. Datamining with large datasets of Structured and Unstructured data, Data Acquisition, Data Validation, Predictive Modeling, Data Visualization. Solutions to various business problems and generating data visualizations using R, Python. Mostly worked in the Healthcare Benefits and Information Technology, with specializing to prepare, analyze and interpret data to derive value and create significant insight to the business. Motivated and dynamic to gather business requirements and build predictive models using machine learning algorithms that state effective solutions to complex problems. Looking for challenging goals to go deeper in data science. Critical thinker that provides root-cause analysis to solve business problems integrally. Professional with solid ethical values ensuring responsibility and leadership.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Instacart
09.2019 - Current
- Gather, clean, and analyze large datasets related to customer behavior, sales trends, and operational efficiency
- Develop dashboards and reports to track key performance indicators (KPIs)
- Identify opportunities for growth, cost reduction, and process optimization using data insights
- Responsible for data capture of consumer buying behavior pattern
- Ensuring security and availability of critical infrastructure components
- Design, build, validate, and ship high quality product features with a strong sense of urgency, efficiency, and ownership
- Work closely with teams to streamline workflows and improve operational efficiency
- Implement scalable processes and tools to improve productivity
- Act as a bridge between technical teams (data engineers, product managers) and business stakeholders to align on objectives
- Present findings and recommendations to senior leadership, providing both technical and business insights
- Monitor industry trends, customer preferences, and competitor strategies to identify opportunities for differentiation
- Provide actionable insights to refine Instacart's competitive positioning
- Work with data science and engineering teams to develop models or tools for predictive analytics, machine learning, or automation
- Oversee the implementation of advanced analytics platforms or business intelligence tools
Senior AI/ML Consultant
Dell Technologies
05.2018 - 08.2019
- Design and develop state-of-the-art deep-learning / machine-learning algorithms for Self-Healing Project
- Involved with Data Analysis Primarily Identifying Data Sets, Source Data, Source Meta Data, Data Definitions and Data Formats
- Taking responsibility for technical problem solving, creatively meeting product objectives and developing best practices
- Performed Exploratory Data Analysis and Data Visualizations using R, and Tableau
- Perform a proper EDA, Univariate and bivariate analysis to understand the intrinsic effect/combined effects
Business Analyst
Classico Wines
AZ
09.2017 - 03.2018
- Identification of business problem and root cause
- Performed the descriptive analysis to get an understanding of the past and present situation from the company’s top selling products
- Responsible for Data Collection, Data Cleansing and Data modelling by using different data modeling algorithms
- Implemented the Time Series Forecasting algorithm for inventory management
- Successfully Completed the project by implementing the Simple Linear and Moving Average modelling techniques
Quality Analyst
Discount Tire Company
Scottsdale, AZ
09.2015 - 08.2016
- Created and updated test scenarios, test plans, and test cases according to user story and design
- Performed architect, design and develop test case and test scenarios for enterprise solution against business requirements that were scalable, maintainable, and extensible
- Identified test cases to automate
- Automate those test cases using Selenium WebDriver, Junit and Java (Eclipse IDE)
- Contributed in Cucumber framework creation
- Performed Data driven testing using Selenium WebDriver and Junit functions which read data from property and XML files
- Developed Selenium test scripts for identified test cases by using data driven, keyboard driven and hybrid framework
- Drafted Test Plan which included testing objectives, testing phases, scenarios and test environment after a thorough analysis of the business rules
- Used Cucumber for browser-based testing with scenarios and situations
- Worked on Cucumber Testing applications and Responsible for preparing weekly status reports and validated the back-end data using SQL queries for data integrity
- Used Fire Bug, Fire Path, Xpath, CSS Selector, ID, Name locators are used to identify objects
- Perform Cross Browser Compatibility testing using Firefox Driver, Chrome driver, Internet Explorer Driver etc by using the Sauce Lab
- Worked under Agile Scrum Methodology
- Participated in system walkthrough and inspection meetings to understand the business rules and system operation flows
Business Process Analyst
Nivansh LLC
02.2011 - 07.2015
- Responsible for store operational requirements by scheduling and assigning employees; following up on work results
- Managing the budget and maintaining the statistical and financial records of business by using the intuit quick book, such as scheduling expenditures; analyzing variances; initiating corrective actions
- Identification of current and future customer requirements by establishing rapport with potential and actual customers and other persons able to understand business requirements
- Inspect the areas in the store and resolve any issues that might arise, and keep track on the market trends to determine the need for improvements in the business
- Responsible for securing merchandise by implementing security systems and correct measures to avoid any financial loss
Business Analyst, Team Developer, India Operation Manager
Aon Hewitt
Noida, India
09.2005 - 12.2010
- Responsible for managing a team of Analysts & Team Member Also responsible for making sure that all the portions of ongoing service/client delivery work result in high-quality service for plan sponsors and plan participants
- Process scheduling, process flow, and delegating work to meet deliverables, tracking status of outstanding issues, Process Improvement and Associate Engagement
- Collaborates with Benefits Implementation Manager (BIM) to ensure proper handoffs to operations team
- Ensures processing documentation is accurate and complete
- Tracks and improves capacity and utilization of resources
- Reviews and signs off on escalated Benefits Analysts (BA) deliverables (e.g., data quality checks, client responses) to ensure ongoing adherence to standard operating procedures that ensures high quality and provides coaching and development of BAs to create a culture of continuous improvement
- Reports system defects to Lead Systems Analyst (LSA) via defect submission process and collaborates with LSA to mitigate participant damage/risk
- Develops and delivers client-specific operational training
- Adheres to standard operations management practices as outlined by the Client Delivery Group (CDG) Operations Manager
- Key Contacts for day-to-day client contacts and Third-Party Administers
- Responsible for Identifying, planning, transitioning, and monitoring work Activities
- Conducts meetings with Clients on discussion related to performance of Process pertaining to SLA parameters
- Created the escalation matrix to report the ongoing issues to client team & follow up on open items
Business Analyst
Equinox Global Pvt Ltd
Gurgaon, India
01.2004 - 08.2005
- Collected and analyzed Mortgage Loan data to evaluate territory performance resulting in new insights that allowed accomplish the goals
- Used advanced Excel functions to combine data, create pivot tables and spreadsheets
- Developed long term business relationships with B2B customers through a weekly business meeting to understand customers’ business problems achieving new projects that boosted the company revenue
- Working cross-functionally to deliver system functionality to support streamlined and efficient processes
- Develop and recommend operational processes and /or process improvements
- Extracted data from several sources to analyze and create c-level reports to facilitate the making decision process
Business Process Associate
eMR Technologies
Gurgaon, India
04.2003 - 01.2004
- Health Insurance Claims Processing
- Responsible SOP updates
- Plans, organizes and conducts business process re-engineering/improvement projects
- Empowered to lead the project team and stakeholders to create IT solutions that excelled the customer's expectation and organizational goals
- Gather data to produce and analyze monthly reports for departments
- Researches and prepares statistical reports using data from multiple systems
- Consolidates information into cohesive and understandable forms for management
- Worked as a passionate team member developing excellent interpersonal relationships that facilitated the team success
Paging Associate
RPG Paging Services
New Delhi, India
03.2001 - 01.2003
- Responsible for taking inbound calls from new and existing customers
- Provide client support services in accurate and timely fashion
- Maintaining a high level of professionalism and competence in every client interaction
- Build positive and productive relationships with clients
- Analyze and resolve service issues promptly
- Inform management about complex client issues and resolutions
Education
Master of Science - Business Analytics
Grand Canyon University
Phoenix, AZMaster of Business Management -
Grand Canyon University
Phoenix, AZAssociate Degree - Business Management
Glendale Community College
Glendale, AZBachelor’s degree (B. Com) - Pass
Delhi University
Skills
- Software Development Life Cycle (SDLC)
- Quality Assurance Control
- Test automation
- HP Quality Center
- Unit testing
- Functional testing
- User Acceptance Testing
- Integration testing
- System testing
- Process leadership
- Project management
- Quality process improvements
- Automation tools
- Mentoring
- Interpersonal skills
- Analytical problem-solving
- Communication skills
- Independence
- Teamwork
- Python
- R
- Lotus Notes
- Agile methodology
- Forecasting and planning
- Business process improvement
- MySQL
- SSBI
- Tableau
- Power BI
- SPSS Model
- SPSS Statistics
References
References will be provided on the request.
Skillscompetencies - Professionalsummary
Experience in full Software Development Life Cycle (SDLC) and Collection of Business Requirements & Methodologies and Validations to ensure Quality Assurance Control. Experience include Unit testing, Functional testing, User Acceptance Testing, Integration testing, System testing. Provided process leadership and projects management within the Quality Assurance Team, including researching, recommending, and implementing quality process improvements and automation tools, and mentoring other Quality Assurance staff. Excellent interpersonal skills, proven team player with an analytical bent to problem solving and delivering under high stress environment. Good analytical and communication skills and ability to work independently with minimal supervision and perform as part of a team.
Majorprojecthighlights
- Successfully Completed the Capstone Project on Timeseries Inventory Forecasting for company Classico Wines.
- Transitioned EFT Media change process
- Led the Content Auto-load project & worked with the blueprint team & Global Team for implementation.
- Worked with the Global team and created the Premium reporting macro.
- Re-designed the Audit procedure & launched same day audit structure to identify critical/fatal errors & rectify them on time.
- Led the OC role transition project from India.
- Completed extensive training on Selenium Web driver
- Improved the business sales, by implementing new auditing procedures, and marketing strategies.
Certification
- Business Analyst Tools
Timeline
Senior Business Analyst
Instacart
09.2019 - Current
Senior AI/ML Consultant
Dell Technologies
05.2018 - 08.2019
Business Analyst
Classico Wines
09.2017 - 03.2018
Quality Analyst
Discount Tire Company
09.2015 - 08.2016
Business Process Analyst
Nivansh LLC
02.2011 - 07.2015
Business Analyst, Team Developer, India Operation Manager
Aon Hewitt
09.2005 - 12.2010
Business Analyst
Equinox Global Pvt Ltd
01.2004 - 08.2005
Business Process Associate
eMR Technologies
04.2003 - 01.2004
Paging Associate
RPG Paging Services
03.2001 - 01.2003
Master of Science - Business Analytics
Grand Canyon University
Master of Business Management -
Grand Canyon University
Associate Degree - Business Management
Glendale Community College
Bachelor’s degree (B. Com) - Pass
Delhi University