Anujin Jigjidsuren
Overview
2
2
years of professional experience
Work History
Hotel Receptionist
Terelj Hotel
02.2018 - 02.2020
- Greeted guests upon arrival and provided them with information regarding the hotel amenities, services, and local attractions.
- Maintained accurate records of guest reservations, cancellations and no-shows.
- Checked in guests using computerized reservation systems, collected payments and verified credit cards.
- Answered inquiries from potential customers regarding room availability, rates and policies.
- Resolved billing discrepancies between guest accounts and invoices.
- Responded to emergency situations in a timely manner.
- Compiled daily reports of occupancy levels for management review.
- Greeted guests upon arrival and provided exceptional customer service.
Education
BBA - Business Administration And Management
Harold Washington College
Chicago, IL05-2026
Skills
- Professional Appearance
- Reservation Management
- Transaction Processing
- Data Entry
- Guest Reception
- Room Service
- Cash Handling
- Records Management
- Payment Processing
- Effective Communication
Languages
English
Professional
Timeline
Hotel Receptionist
Terelj Hotel
02.2018 - 02.2020
BBA - Business Administration And Management
Harold Washington College