ANUKRITI SINGH
Seattle,WA
Summary
Excellent communication skills and extensive experience working with clients and partners. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Solutions Architect
Amazon Web Services
07.2022 - Current
- Establish and maintain technical credibility to promote the adoption of Amazon Business's integration-centric products and features
- Engage directly with customers to provide them with technical advocacy as they build their products in the cloud
- Educate customers and partners on the benefits of Amazon Business's integration-centric products and features
- Share technical knowledge broadly by participating in one-to-few and one-to-many sessions with larger groups of customers
- Engage in deep architectural discussions to optimize integrations with Amazon Business's integration-centric products and features
- Build strong relationships with senior technical leaders from customers and partners
- Share best practices within the Amazon Business integration community
- Translate complex business requirements into technical solutions
- Work with Professional Services, Sales, Customer, and Product/Engineering teams to foster innovation
- Identify bottlenecks, propose solutions, and guide teams towards resolution.
Cloud Engineer
Amazon Web Services
07.2020 - 07.2022
- Responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat
- Application of advanced troubleshooting techniques to provide tailored solutions for our customers
- Drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue
- Coach and mentor new hires, develop and present trainings
- Partner with development teams on complex issues
- Participate in new hiring events.
Software Engineer
Tech Mahindra Private Ltd.
08.2014 - 03.2017
- Troubleshooting application issues, Weblogic and server issues
- Taking and analyzing thread dumps
- Monitoring Weblogic/JBoss server on daily basis and performing health check of the application and Web servers
- Create/modify users and assigning the users to groups in application server
- Experience in creating vertical Clusters, Horizontal clusters and Configuring Web Servers.
Education
Masters in Computer Science & Software Engineering -
University of Washington
Bothell, WA06.2020
Bachelor of Engineering in Computer Science -
Rajiv Gandhi Proudyogiki Vishwavidyalaya
06.2014
Skills
- Developing Modules
- Business Process Analysis
- Improving Processes
- Machine Learning Integration
- Cloud Architecture Design
- Performance Optimization
- Solution Optimization
- Risk Assessment
- Architecture Review
Certification
- AWS Certified Solutions Architect Associate
- AWS Certified Developer - Associate (DVA)
- AWS Certified SysOps Administrator - Associate (SOA)
- The Bits and Bytes of Computer Networking (Authorized by Google offered through Coursera)
Brief Summary
I am passionate about solving customer problems with technology. My product philosophy is rooted in customer empathy, focusing on why, continuous improvement, and outcome-driven execution. I believe in leading with examples and measuring what matters.
Publications
Detection of diabetic blindness with Deep-Learning, 2020 IEEE International Conference on Bioinformatics and Biomedicine (BIBM), 10.1109/BIBM49941.2020.9313392
Timeline
Solutions Architect
Amazon Web Services
07.2022 - Current
Cloud Engineer
Amazon Web Services
07.2020 - 07.2022
Software Engineer
Tech Mahindra Private Ltd.
08.2014 - 03.2017
Masters in Computer Science & Software Engineering -
University of Washington
Bachelor of Engineering in Computer Science -
Rajiv Gandhi Proudyogiki Vishwavidyalaya