ANUKSHA ISANI
Summary
Results-oriented professional with a strong passion for continuous learning and innovation. Renowned for leveraging analytical thinking and creativity to deliver high-impact solutions in fast-paced environments. Proficient in Microsoft D365 CE System, demonstrating an eagerness to expand CRM expertise further.
Overview
4
4
years of professional experience
Work History
Microsoft Dynamics 365 CE System Analyst
SIMPLEX GROUP
03.2023 - Current
- Lead the analysis, mapping, customization, and implementation of D365 CE solutions, driving improvements in system performance, user experience, and scalability for clients
- Partner with cross-functional teams to deliver tailored solutions and ensure alignment with business objectives
- Translate complex business requirements into customized D365 CE configurations and new solution implementations, optimizing workflows and user engagement
- Collaborate with business and IT stakeholders to define and prioritize requirements, ensuring timely delivery of solutions within scope for an average of 3 projects a month
- Customize D365 CE to meet client needs, developing custom modules, forms, and workflows to enhance system flexibility and user satisfaction for 1500 active system users
- Investigate and resolve an average of 7-10 system issues per week, diagnosing root causes and implementing solutions to minimize downtime and enhance stability
- Deliver comprehensive documentation, including technical specifications and solution design, to ensure smooth knowledge transfer and scalability
- Contribute to process improvements and knowledge sharing, leveraging best practices to drive client success across multiple service lines
Microsoft Dynamics 365 CE Delivery Consulting Associate
RSM US LLP
Los Angeles, USA
07.2021 - 03.2023
- Utilized strong analytical skills to assess business needs, mapped business requirements to Microsoft D365 CE features and functionality in order to optimize the business model and provide end users with the best user experience while building strong relationships with the client, internal and external project members
- Analyzed business needs and functionalities during client engagements to translate requirements into effective D365CE solutions
- Created custom model-driven applications, forms, business processes, and security roles to optimize daily business services for each client
- Improved efficiency by converting manual processes to Power Automate flows that communicate with business applications and trigger automated tasks based on schedule, triggers, or instant buttons
- Developed comprehensive end-user documentation and training guides for the customized D365CE system to facilitate client use and team training
Education
Master of Science - Information System and Operations Management
University of Florida, Hough Graduate School of Business
Gainesville, FL05.2021
Bachelor of Science - Business Administration, Finance
University of Florida, Warrington College of Business
Gainesville, FL05.2020
Skills
- Microsoft Office
- Microsoft Dynamics 365 Sales
- Microsoft Dynamics 365 Fundamentals
- Microsoft Power Platform Functional Consultant Associate
- Microsoft Power Automate
Timeline
Microsoft Dynamics 365 CE System Analyst
SIMPLEX GROUP
03.2023 - Current
Microsoft Dynamics 365 CE Delivery Consulting Associate
RSM US LLP
07.2021 - 03.2023
Master of Science - Information System and Operations Management
University of Florida, Hough Graduate School of Business
Bachelor of Science - Business Administration, Finance
University of Florida, Warrington College of Business
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