ANUM ASGHAR
Summary
Seasoned sales, customer relations and merchandising professional with strong problem-solving skills and ability to think analytically while working in a fast-paced environment with over 9 years of experience in retail sales. Well-developed communicator with relationship-building skills that come from a desire to help others. Proficient multitasker with attention to the details. Displays excellent leadership skills with positive attitude, hard work and consistency.
Overview
15
15
years of professional experience
Work History
Visual Merchandiser
H&M Hennes & Mauritz
07.2023 - Current
- Enhanced store sales by creating visually appealing and strategically placed product displays.
- Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
- Increased customer traffic through effective window displays that showcased new products and promotions.
- Analyzed sales data to identify trends and adjust visual merchandising plans accordingly, maximizing revenue potential.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Collaborated with the department manager to maximise and drive commercial opportunities in the store within the H&M brand guidelines.
Visual Merchandising Team Lead
Winston Retail
06.2022 - 07.2023
- Collaborated with apparel team leads and managers to create and execute merchandising strategies and solutions in apparel, accessories and footwear for a select set of Walmart stores
- Solved merchandising issues and adjusted apparel, accessories and mannequins to create and maintain inspiring presentations
- Lead team to execute merchandising strategies in a manner that is least disruptive to store and protects customer service experience
- Kept track of display inventory, replenished it, and reorganized it based on available stock
- Interviewed, hired, and trained new team members
- Promote seasonal products and trends to move stock and prepare for incoming inventory.
Team Trainer and Style Consultant
Target
09.2019 - 07.2022
- Training new employees on effective sales, service, and operational strategies to maximize team performance
- Performed daily inventory audits
- Oversee and execute Head Quarter policies and procedures
- Maintained sales floor standards, making sure product is always represented properly and is shoppable
- Recommended merchandise to customers based on needs and preferences
- Performed 'Pack and Ship' receiving online orders for the store, collecting the items from the shop floor or stockroom and packaging and preparing them for UPS or USPS to deliver.
Brand Ambassador
Banana Republic
04.2018 - 05.2019
- Ensure the floor is visually appealing and fully stocked
- Greeted customers and provided them with customer service
- Answered questions about products and maintained healthy relationships with not only the team but with shoppers as well
- Answer incoming telephone calls to provide information about products, services, store hours, policies, and promotions
- Performed 'Ship from Store' operations, by locating, paper wrapping, and packing them to ship
- Sign customers up for a brand loyalty credit card.
Sales Associate
Kohl's
03.2013 - 05.2014
- Performed floor moves, merchandising and display maintenance to keep sales areas well-stocked, organized, and current
- Used the point of sale register system to ring up customer purchases, process payments, and issue receipts
- Set up new merchandise with attractive displays and signage to encourage customer sales and move overstock items
- Assisted customers in enrolling in loyalty programs and credit cards.
Instructor of Fashion and Design Studies
Brits Education Consultants
10.2010 - 10.2012
Product Design Intern
Levis Production
06.2009 - 09.2009
Education
Bachelor of Arts - Textile and Fashion Design
GIFT University
Gujranwala, Pakistan01.2010
High School -
Brentwood High School
Brentwood, NY01.2006
Skills
- Reliable and Punctual
- Mannequins and Prop maintenance
- Stocking and replenishing
- Relationship development
- Customer service
- Team building and management
- Problem resolution
- Easily Adaptable
- Phone Etiquette
- Interpersonal Skills
- In-Store Event Promotion
- Merchandising Plan Creation
Languages
English
Urdu
Punjabi
Timeline
Visual Merchandiser
H&M Hennes & Mauritz
07.2023 - Current
Visual Merchandising Team Lead
Winston Retail
06.2022 - 07.2023
Team Trainer and Style Consultant
Target
09.2019 - 07.2022
Brand Ambassador
Banana Republic
04.2018 - 05.2019
Sales Associate
Kohl's
03.2013 - 05.2014
Instructor of Fashion and Design Studies
Brits Education Consultants
10.2010 - 10.2012
Product Design Intern
Levis Production
06.2009 - 09.2009
Bachelor of Arts - Textile and Fashion Design
GIFT University
High School -
Brentwood High School