Anup Gopalkrishna Kamath

Leadership : Led a global delivery team of 200+ associates spanning product and engineering org,to drive innovation for the world' largest pharmacy system. Improved go-to-market velocity by 20% through agile practices and automation while aligning strategy with long-term organization goals

Budget & Financial Oversight: Oversaw a $150M+ annual budget, delivering $35M+ in annual savings through modernization, AI-powered solutions, and innovative management practices that created sustainable value

Pharmacy Technology & Digital Transformation

• Spearheaded the adoption of cutting-edge technologies including AI, computer vision, and edge computing, to transform pharmacy operations and enhance patient care. Achieved an 80% reduction in dispensing errors, 30% reduction in waste , and 30% increase in digital adoption.
• Built a next-generation AI Virtual Assistant, leveraging large language models to improve customer engagement by over 15% and operational efficiency for millions of users
• Drove an 800+ basis point increase in Net Promoter Score and received the 2023 CEO award for optimizing workflows and advancing patient care and safety on a global scale

Leadership:

• Led global engineering teams to deliver innovative pharmacy technology and foster continuous improvement
• Developed Strategies to modernize legacy platforms into digital-first solutions, enabling the administration of 100Mn+ vaccines

Engineering Excellence

• Improved velocity by 15% and reduced production defects by 85% through agile practices and automation

Digital transformation

• Drove digital transformation with agile practices, scalable solutions, and a customer-focused product mindset

• Developed strategic plans to drive business growth, focusing on customer needs and market trends.
• Established metrics and KPIs for evaluating the success of strategic initiatives.
• Trained and developed team of qualified and motivated employees and managed resources.
• Led the successful completion of multiple high-profile projects, ensuring timely delivery within budget constraints.
• Developed a culture of continuous improvement within the engineering team, encouraging innovation and creative problemsolving

• Strategic Leadership : Managed a strategic relationship with a Fortune 7 company, positioning TCS as the largest vendor for IT solutions supporting Retail Pharmacy, Long term Care, and Digital Priorities
• Team & Revenue Growth : Built and led a 500-member, multi-geography team, delivering enterprise-scale software solutions that generated over $75 million in annual revenue
• Business Impact : Directed 300+ initiatives in 24 months, driving script growth, medication adherence, patient safety, compliance and improved customer satisfaction
• Executive Partnership : Strengthened relationships with CVS leadership to align IT strategy with business goals and expand TCS service portfolios
• Integration Leadership : Led cross functional teams to integrate IT assets and solutions, supporting the acquisitions of Target and Omnicare Pharmacies

• Lead the transformation portfolio to realize savings up to 40% across the QA portfolio operations
• Lead and build a multi-disciplinary team of functional and solution architects to work across Software development streams to conceptualize and support execution of various IT strategic programs that helped CVS patients improve their health outcome while providing them with the best healthcare experience

• Lead engineer to develop one of the core travel and hospitality product for TCS' client
• Engineer CVS’ home-grown engine for creating and delivering patient interventions to meet diverse business needs of managing different disease conditions to reduce the overall healthcare costs and improve patient' overall med
• Lead the team to deliver first of its kind integrated healthcare solution to provide seamless healthcare experience for patients taking medicines through Retail and Specialty pharmacies
• Engineered comprehensive enterprise-wide Drug Utilization review solution to enhance patient safety by creating interventions and enabling pharmacists to focus on closing the gaps while delivering healthcare services