Anupa Thapa Magar
New York
Summary
Detail oriented professional skilled in managing customer inquiries and special event coordination. Recognized for building positive relationships and enhancing customer experiences through effective communication and problem-solving.
Overview
2026
2026
years of professional experience
2
2
Certifications
Work History
Waitress Trainer
Otter Fine Sushi and Beyond
Fort Lee
01.2025 - 10.2025
- Coordinated special events and large group reservations to enhance guest experiences.
- Assisted guests with menu inquiries, providing tailored recommendations.
- Managed phone inquiries, including scheduling, confirming reservations, and processing takeout orders.
- Collaborated with staff to train new team members on menu knowledge and service standards.
Sales Associate Manager, Jewelery store
Bong Jewelers
Plainfield
2024 - 2025
- Facilitated product selection for customers, enhancing merchandise displays for visual appeal.
- Managed inventory operations, including stock replenishment and coordination of special orders.
- Operated cash register, ensuring accurate transaction processing and drawer balancing.
- Trained new staff on product knowledge and sales techniques to maintain service consistency.
In-Home Nanny
Sam Shakya
New York
12.2021 - 2023
- Prepared nutritious meals and snacks according to dietary needs and preferences.
- Communicated regularly with parents regarding child's progress and behavior.
- Bathed, dressed and changed diapers, and prepared bottles and feeding equipment.
- Took children on outings such as parks, library visits, sports events or educational trips.
Manager
Diamond Nails and Spa
Ocean City
2018 - 2021
- Provided professional nail care services including manicures and pedicures.
- Provided excellent customer service through friendly interactions with clients.
- Performed administrative duties such as scheduling appointments and taking payments from customers.
Assistant Manager
McDonald's
Ocean City
2014 - 2016
- Supervised daily operations to ensure efficiency and adherence to quality and safety standards.
- Trained new employees on customer service protocols and food safety procedures.
- Managed inventory levels through regular stock assessments and efficient replenishment.
- Assisted with staff scheduling and handled customer inquiries and complaints promptly.
Education
High School Diploma -
St Mary's Higher Secondary School
Kathmandu, Nepal01-2012
Some College (No Degree) -
Southern New Hampshire University
Hooksett, NHSkills
- Customer service and relationship management
- Team leadership and training
- Inventory and cash handling
- Organizational efficiency
- Childcare support and planning
- CPR and First Aid certified
Languages
English
Full Professional
Nepali
Native/ Bilingual
Hindi
Full Professional
Certification
Pet CPR and First Aid Certified
References
References available upon request.
Timeline
Waitress Trainer
Otter Fine Sushi and Beyond
01.2025 - 10.2025
In-Home Nanny
Sam Shakya
12.2021 - 2023
Sales Associate Manager, Jewelery store
Bong Jewelers
2024 - 2025
Manager
Diamond Nails and Spa
2018 - 2021
Assistant Manager
McDonald's
2014 - 2016
High School Diploma -
St Mary's Higher Secondary School
Some College (No Degree) -
Southern New Hampshire University