ANUPAMA MANJUNATH
BRIDGEWATER,NJ
Summary
Enthusiastic to learn in new environments, and very patient. A very quick learner with a strong work ethic. Stays on top of tasks. Prepared for challenges. To be a part of an inclusive community. Wants to be an efficient worker and utilize her skill set as much as possible.
Developed strong customer service and administrative abilities in fast-paced, client-facing environment. Skilled in managing inquiries, coordinating schedules, and maintaining accurate records, emphasizing reliability and efficiency. Seeking to transition into new field, leveraging these transferable skills to contribute effectively in new role.
Overview
3
3
years of professional experience
Work History
Medical Biller/office Assistant
Chiropractic and therapy center
11.2024 - Current
- As an Auto(accident) biller after the patients visit, I put in charges and send claims, Send Precertification appeal with the relevant codes and when EOB comes, for any reason if any code is been denied I send post service appeal for denied claims along with relevant documents electronically by fax. For approved claims I put in the charges. If after sending all the relevant documents still the claim is denied, I get in touch with the law firm who are representing the patient and who does PIP arbitration, and send in all the relevant documents to the law firm.
- As an office assistant I take patients in, collect patient demographic, check insurance Eligibility, collect co-pay, deductible or self-pay charges and put in patient chart, scan all the patient documents. Attend phone calls, book appointments, answer any quires from patient
Front Desk Staff
Pediatric clinic
11.2021 - 02.2023
- Greeting patients, making appointments, attending phone calls, checking insurance eligibility, entering patient data in the system, updating vaccine record, entering everyday patient data log in excel, handling cash and as and when required assisting other team members and doctors.
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained accurate inventory of room availability, updating reservation system as needed to prevent overbooking issues.
- Utilized strong multitasking skills to manage multiple tasks simultaneously while maintaining a friendly demeanor under pressure.
- Managed phone lines effectively, directing calls appropriately and minimizing wait times for callers.
- Ensured security protocols were followed when handling sensitive information such as credit card data or personal identification details.
- Handled cash transactions accurately, maintaining proper accounting records for financial reporting purposes.
- Maintained a clean and welcoming lobby area, contributing to a positive first impression for visitors.
- Answered multi-line phone system and enthusiastically greeted callers.
Education
Fashion Design
Farooquia Women’s Polytechnic
Karnataka, INDIA06.2001
Skills
- Team player attitude
- Strong organization
- Customer service expertise
- Scheduling appointments
- Sales experience
- Foreign language fluency
- Cash handling experience
- Hospitality services
- Credit and cash payments
- Time management
- Front desk management
- Documentation
Languages
English (Full professional proficiency)
Hindi (Full professional proficiency)
Tamil (Full professional proficiency)
Kannada(Native)
Timeline
Medical Biller/office Assistant
Chiropractic and therapy center
11.2024 - Current
Front Desk Staff
Pediatric clinic
11.2021 - 02.2023
Fashion Design
Farooquia Women’s Polytechnic
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