Anupom Mazumder
Queens Village,NY
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
BOLLA OPERATING LI CORP
Garden City, NY
01.2023 - Current
- Answered customer questions and provided store information.
- Learned roles of other departments to provide coverage and keep store operational.
- Built and maintained productive relationships with employees.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Created successful strategies to develop and expand customer sales.
- Contacted new and existing customers to outline benefits of products.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Performed other duties as assigned by management.
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Checked personal identifications during alcohol and tobacco sales.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Processed customer payments quickly and returned exact change and receipts.
- Collected payments and provided accurate change.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Scanned items and checked pricing on cash register for accuracy.
Cashier
Valero Gas Station
Uniondale, NY
03.2022 - 07.2022
- Answered customer questions and provided store information.
- Learned roles of other departments to provide coverage and keep store operational.
- Built and maintained productive relationships with employees.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Created successful strategies to develop and expand customer sales.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Performed other duties as assigned by management.
- Verified customer age requirement for alcohol or tobacco purchases.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Checked personal identifications during alcohol and tobacco sales.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Processed customer payments quickly and returned exact change and receipts.
- Collected payments and provided accurate change.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Scanned items and checked pricing on cash register for accuracy.
- Adhered to social distancing protocols and wore mask or face shield.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Developed key customer relationships to increase sales.
- Greeted customers promptly and responded to questions.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered customers' questions and provided information on store procedures or policies.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Answered customer inquiries regarding store policies and procedures.
- Processed sales transactions to prevent long customer wait times.
- Worked closely with front-end staff to assist customers.
- Answered phone calls to assist customers with questions and orders.
Education
BBA - Accounting
RAJBARI GOVT. COLLEGE
BANGLADESH02-2008
Some College (No Degree) - Business
RAJBARI GOVT. COLLEGE
BANGLADESH08-2003
GED -
RAJBARI GOVT. HIGH SCHOOL
BANGLADESH06-2001
Skills
- Customer Service
- POS Systems
- Cash Register Operation
- ID Verification
Languages
Bengali
Full Professional
English
Professional
Hindi
Elementary
Certification
- · Completed workshop on software development using HTML,CSS,C++
TOOLS
- · MS Suit, G Suit
- · Data Entry
LAB WORK & TECHNICAL KNOWLEDGE
I understand:
· HTML (Beginner Level)
· CSS (Beginner Level)
· C++ (Beginner Level)
· Basic configuration and troubleshooting
Windows Desktop
Timeline
Cashier
BOLLA OPERATING LI CORP
01.2023 - Current
Cashier
Valero Gas Station
03.2022 - 07.2022
BBA - Accounting
RAJBARI GOVT. COLLEGE
Some College (No Degree) - Business
RAJBARI GOVT. COLLEGE
GED -
RAJBARI GOVT. HIGH SCHOOL
- · Completed workshop on software development using HTML,CSS,C++
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