Anuradha Madduluri

Business Systems Consultant

Civil Commitments and Automated Tracking System(CCATS) and eCourts ( Civil, Special Civil, Foreclosure and Tax)

This application is web based state wide application. The purpose is to provide a tool to the county adjusters to track the status of patients (state-wide) that have been committed to mental health facilities.

• · Experience with Agile Frameworks and creation of Epics, Features and User Stories.
• · Co-ordinate with users to gather requirements.
• · Create process flows and data maps
• · Experience with intense testing, writing test scripts, logging and tracking defects
• · Write technical documents-user guides and release notes
• · Provide user support

• Business Analyst
• Jury Application
• Jury application needs to be supported for all 24 counties in MD. It's an application created by a different vendor which is supported by the state of MD.
• · Main point of contact-Supporting 24 counties of MD for the Jury application
• · Gather requirements, user meetings, analysis of issues to understand and work on gap analysis, understand different business processes of various counties to group common features and incorporate in the end product
• · Develop flow diagrams and wireframes using Visio, PowerPoint and Snagit for management and non-technical audience; Create and update templates for “Request for assistance” from our vendors, using MS Word
• · Coordinate with vendors-JURY App (JSI)and Print vendors (Peregrine)
• · Ticketing- A major requirement to support the all the 24 counties using ServiceNow
• · Use Bomgar, a remote support tool, to login remotely into user's PC to understand technical issues and troubleshoot
• · Test and track defects using Excel to create Issue logs and prioritizing change requirements
• · Ensure backups are up to date to enable counties to be able to print their postcards/notices without the application crashing
• · Train and conduct meetings with users from counties to explain and answer questions relating to the Jury application. This also includes new requirements from jury commissioners /jury staff.
• · List and keep track of new requests from counties to be discussed at the Round Table meetings held quarterly by all the top management members, county administrators and vendors

Modernization of mainframe Legacy system

The scope of this project was to modernize the mainframe ACMS and the standalone JEFIS System to web enabled eCourts system. The project was initiated to cater to the needs of electronic filing, and processing Law, Special Civil and Foreclosure and cases.

Responsibilities:

· Identified and analyzed business needs and provided innovative recommendations for technology solutions.

· Reviewed and documented existing processes and reengineered “as is” and “to be” for case management systems like P/G (Promis/Gavel systems) for Criminal and ACMS (Automated Case Management Systems) to interface with eCourts that is web based modern system for CIVIL Courts

· Served as a liaison between clients and software development team/subject matter experts

· Documented complex mapping diagrams and process flows including new specs, business rules, screen mockups, mapping legacy data, use cases, data flow diagrams and process flow diagrams as outlined by federal and state regulations- for the organization legacy systems.

· Gathered the requirements at each step in modernization of mainframe legacy system starting from project initiation phase till the roll out into production of eCourts.

· Identified system deficiencies, Gaps/risks and suggested effective solutions

· Conducted a thorough design review user experience.

· Used Visio to create interface designs and mockups for user experience (UX)

· Worked with cross-functional teams to expedite dependencies to be worked upon. This involved setting up calls with the various teams and ensuring that requirements were fully understood.

· Worked closely with the development and functional teams during system testing and user acceptance testing phases.

· Involved in implementation of eCourts statewide.

· Trained users and provided them with on-line training tutorials and videos

· End User Support/Production Support and issue resolution

• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.

Business Analyst/Tech Writer

e-Arraignment application

The project is an initiative of the Criminal Justice Coordinator.

The New York City Mayor's Office of the Criminal Justice Coordinator (CJC) and the Department of Information Technology and Telecommunications (DoITT) has engaged Dimension Data, Inc. (DiData) as System Integrator for the Integrated Justice Project Phase 2 (IJP2).

Responsibilities:

· Served as a liaison between operations and technical team to convert business requirements into technical solutions

· Analyzed and managed test environment and all documentation on SharePoint.

· Worked across all aspects of SDLC – requirement analysis, design, development and testing

· Used Visio to create business and technical diagrams to document and organize complex ideas, processes, and systems.

Business Analyst

NJ-DEx

This project is an initiative by the NJ State Police and supported by OHSP. The purpose is to encourage all law enforcement agencies, municipalities and other judicial bodies of various counties to share their data on a common platform.

Automatic License Plate Reader

The project is aimed to develop a vendor neutral standard for all the vendors using different ALPRs. It is to be based on NIEM or Global Justice XML data interface which is going to be usable/ attainable from all LPR vendors interested in joining.

Responsibilities:

• · Identified and analyzed business needs and provided innovative recommendations for technology solutions
• · Worked extensively in testing boundary coverage to ensure the functions worked as expected.
• · Extensively worked on Database integrity testing by executing SQL statements.
• · Used the SQL Queries to pull out the XML data for the data validation in Invoices, Reports.
• · Used Visio to create flow diagrams to document and organize business ideas, processes, and systems.
• · Created test plans and procedures as per business requirements in Quality Center.
• · Developed test cases in excel for functionality testing and integration testing.
• · Performed sign-off after development work is complete to ensure requirements are met prior to UAT

Business Consultant

The ITO department of The Administrative Office of The Courts is involved in a number of applications for its various activities.

1. Project: JHRIS (Judiciary Human Resources Information System) –Web Enabling Team

2. Project: OSMOSIS (Official Strategic Management of State Interpreter System) – Web Enabling Team

Responsibilities:

• · Acted as the liaison between Information Technology Team and Trial court business Team on RUP Artifacts
• · Performed Data mapping, logical data modeling, created class diagrams and ER diagrams
• · Maintained Test log and Wrote test Evaluation, Summary Reports.
• · Wrote BRD, FRD, use cases, test scenarios, test cases for testing the functional and non-functional aspects.
• · Followed the UML based methods using Rational Rose to create: Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams; created the AS-IS and TO-BE process flows.