ANURAG SIVAGOUNI
Hyderabad,Telangana
Work Preference
Summary
To be associated with a professional group that offers me the opportunity for career advancement and growth
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Manager – Strategic Sales – INDIA
Ceipal Software Private Limited
05.2024 - Current
- Manage our key accounts portfolio
- Achieve assigned strategic account objectives
- Establish strong, long-term client relationships
- Manage and guide Market research and Enterprise solutions teams
- Responsible for speaking to CXOs, potentially CHROs and CPOs, and delivering Demos to them.
- Communicate with major clients on a regular basis and respond to specific queries
- Suggest solutions and innovative ideas to meet client needs
- Handle complaints and problems in a timely and effective manner
- Act as the liaison between key customers and internal teams
- Identify and approach new potential strategic customers
- Monitor sales performance metrics
- Prepare monthly, quarterly, and annual reports and forecasts
- SAAS Platforms- ATS, HRMS, VMS, CRM
- Skills: Strategic Planning
- Market Penetration
- Marketing Strategy
- Team Building
- Sales Management
Sr Account Manager (Southeast Asia - Philippines)
Monster.com India Pvt Ltd
Hyderabad, India
03.2018 - 12.2018
- Be the primary point of contact and build long-term relationships with customers
- Help customers through email, phone, online presentations, screen-share and in person meetings
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day to day basis.
- Monitor and analyze customer’s usage of our product.
- Responsible for working with the Sales team to on board and integrate new clients and developing existing client relationships.
- Liaise between the customer and internal teams.
Dialogue Relationships Executive (Corporate relations and Marketing)
ACE Social Foundations (Dialogue in the Dark)
Hyderabad, Chennai, India
08.2017 - 03.2018
- Coordinating all public and corporate relations activities
- Developing a marketing communications plan including strategy, goals, budget and tactics
- Developing a media relations strategy, seeking high-level placements in print, broadcast and online media
- Leverage existing media relationships and cultivate new contacts within business and industry media
- Monitor, analyze and communicate PR results on a quarterly basis
- Evaluate opportunities for partnerships, sponsorships and advertising on an ongoing basis.
- Build relationships with thought leaders to grow industry awareness
- Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding them
Business Development Executive (South East Asia Region)
inTRANSIT (Nannak Technologies)
Chennai, India
11.2016 - 08.2017
- Planning all aspects of inTRANSIT business development policies, objectives, and initiatives.
- Responsible for developing new market initiatives, assessing new markets, and analyzing business opportunities.
- Data analysis and Interpretation
- Protecting organization's value by keeping information confidential.
- Merchant account management.
Manager
Konkan Restaurant (Curry Club)
Dublin, Ireland
12.2013 - 05.2016
- Delivering excellent Customer Service all the times
- Serving and presenting food and both alcoholic & non-alcoholic beverages quickly and efficiently, meeting our standards
- Keep up to date with current promotions and new products
- Speaking to guests to ensure that they are satisfied with their meals
- Settling sales account of the day.
- Handling phone takeaway orders.
- Dealing with guest queries and complaints
Airport Representative
The Park
Hyderabad, India
05.2013 - 11.2013
- Handling guest arrival with pick up request, and arranging the transportation
- Noting down all the additional instructions of guests and also information about arrival list.
- Reporting to Front Office manager and chief concierge when there are any changes on arrival and departure flight.
- Taking care of all mediation works between Hotel and airport authority.
Education
Bachelor of hotel management and catering technology - Point-of-Sale Management Systems
Shri Shakti College
01.2013
Skills
- Quick Learner
- Hard working
- Adaptable to different working environment
- Exceptional interpersonal communication
- Employee scheduling
- Efficient multi-tasker
- Customer service-oriented
- Strategic Planning
- Market Penetration
- Marketing Strategy
- Team Building
- Sales Management
Certification
- Diploma in Basic Computer Applications
- 7.0 Bands in IELTS (International English Language Testing System)
Languages
English
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Malayalam
Intermediate (B1)
Personal Information
- Relocation: Willingness to relocate both Domestic and International
- Date of Birth: 08-05-1993
- Nationality: Indian
- Marital Status: Married
- Availability: 1 Month
Interests
Numismatics
Playing Cricket
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 6staff members.
- Collaborated with team of 12 developers and testers in for ATS localization project.
Timeline
Senior Manager – Strategic Sales – INDIA
Ceipal Software Private Limited
05.2024 - Current
Sr Account Manager (Southeast Asia - Philippines)
Monster.com India Pvt Ltd
03.2018 - 12.2018
Dialogue Relationships Executive (Corporate relations and Marketing)
ACE Social Foundations (Dialogue in the Dark)
08.2017 - 03.2018
Business Development Executive (South East Asia Region)
inTRANSIT (Nannak Technologies)
11.2016 - 08.2017
Manager
Konkan Restaurant (Curry Club)
12.2013 - 05.2016
Airport Representative
The Park
05.2013 - 11.2013
Bachelor of hotel management and catering technology - Point-of-Sale Management Systems
Shri Shakti College