Anurag Pande
Sales & Marketing Manager
US
Summary
Forward-thinking Sales and Marketing Manager with expertise in coordinating and managing staff and deploying successful marketing campaigns. Persistent leader with history of surpassing revenue objectives with market-savvy approaches and persuasive negotiation skills. Talented project manager successful at tackling problems with tenacity and sound judgment.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Sales Executive
Grand Park Kodhipparu
12.2019 - 05.2022
- Company Overview: 5 Star Leisure Resort, with 120 no. of Rooms and 3 F&B major outlets, Spa, Recreation & Kids Club
- Supervising the Reservation & Sales operations of DMC, Middle East, Russia & CIS, Europe, Asia.
- Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
- Update action plans and financial objectives quarterly.
- Identify new markets and business opportunities and increase sales.
- Implements all sales action plans related to my market areas as outlined in the marketing plan.
- Conducts sales calls and arrange site inspection trips to the clients.
- Able to provide Quick and timely responses, immediate communication to the partners to develop professional long-term business relationships.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Travel Agent Rate Application letter, writing contract, customer correspondence).
- Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
- Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
- Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person.
- Assess additional training needs based on data gathered and interaction with sales team from property visits.
- Attending all department and hotel meetings as necessary.
- Targeting key accounts potential for the company.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Acquiring and developing new business accounts and preparing sales proposals for clients.
- Closely following up on all business leads within a 24-hour response time line to clients.
- 5 Star Leisure Resort, with 120 no. of Rooms and 3 F&B major outlets, Spa, Recreation & Kids Club
Front Office Supervisor (Duty Manager)
Hulhule Island Hotel
06.2017 - 06.2019
- Company Overview: Airport Business Hotel, with 136 no of Rooms, 5 F&B major outlets, and 1 banquet venues with max capacity of 250 persons at a time
- Airport Business Hotel, with 136 no of Rooms, 5 F&B major outlets, and 1 banquet venues with max capacity of 250 persons at a time
Pan India Reservations & Revenue Executive
Pride Plaza, New Delhi
08.2016 - 06.2017
- Company Overview: 5 Star Deluxe Business Hotel, with 385 no of rooms, 5 F&B major outlets, and 4 banquet venues with max capacity of 1500 person at a time
- 5 Star Deluxe Business Hotel, with 385 no of rooms, 5 F&B major outlets, and 4 banquet venues with max capacity of 1500 person at a time
- Reporting: GM-Sale & Marketing
Front Office Supervisor
Crown Plaza, New Delhi
11.2015 - 02.2016
- Company Overview: 5 Star Luxury Collection Hotel, with 208 no of rooms, 5 F&B major outlets, and 2 banquet venues with max capacity of 750 person at a time
- 5 Star Luxury Collection Hotel, with 208 no of rooms, 5 F&B major outlets, and 2 banquet venues with max capacity of 750 person at a time
- Reporting: Front Office Manager
Front Office Associate
ITC Maurya, New Delhi
02.2014 - 10.2015
- Company Overview: 5 Star Luxury Collection Hotel, with 437 no of rooms, 6 F&B major outlets, and 3 banquet venues with max capacity of 1000 person at a time
- 5 Star Luxury Collection Hotel, with 437 no of rooms, 6 F&B major outlets, and 3 banquet venues with max capacity of 1000 person at a time
- Reporting: Duty Manager
Food & Beverage Associate
The Oberoi, New Delhi
06.2013 - 01.2014
- Company Overview: 5 Star Business Hotel, 261 no of rooms, 5 F&B outlets, 2 banquet with max capacity of 500 people
- 5 Star Business Hotel, 261 no of rooms, 5 F&B outlets, 2 banquet with max capacity of 500 people
- Reporting: Restaurant Manager
Trainee
The Leela Palace, New Delhi
07.2011 - 12.2011
- Company Overview: 5-star Deluxe Hotel, 254no of rooms, 6 F&B outlets, and 4 banquet venues with max capacity of 1200 people at a time
- 5-star Deluxe Hotel, 254no of rooms, 6 F&B outlets, and 4 banquet venues with max capacity of 1200 people at a time
- Reporting: Training Manager
Education
B.sc - Hospitality
Institute of Hotel Management Chennai
MBA - International Business
IGNOU
Skills
Business Growth and Retention
Personal Information
- Total Experience: 8 years
- Nationality: Indian
- Marital Status: Married
Timeline
Sales Executive
Grand Park Kodhipparu
12.2019 - 05.2022
Front Office Supervisor (Duty Manager)
Hulhule Island Hotel
06.2017 - 06.2019
Pan India Reservations & Revenue Executive
Pride Plaza, New Delhi
08.2016 - 06.2017
Front Office Supervisor
Crown Plaza, New Delhi
11.2015 - 02.2016
Front Office Associate
ITC Maurya, New Delhi
02.2014 - 10.2015
Food & Beverage Associate
The Oberoi, New Delhi
06.2013 - 01.2014
Trainee
The Leela Palace, New Delhi
07.2011 - 12.2011
MBA - International Business
IGNOU
B.sc - Hospitality
Institute of Hotel Management Chennai
Similar Profiles
Janine SolisJanine Solis
Property Manager at Grand View ParkProperty Manager at Grand View Park
Dammale BarrettDammale Barrett
Medication Technician at Grand Living Park at Lake MaryMedication Technician at Grand Living Park at Lake Mary
Sean WoodSean Wood
Custodian at Grand ParkCustodian at Grand Park
Noah ChavezNoah Chavez
Aquatic Attendant at City Of NapaAquatic Attendant at City Of Napa
Thibault EMPIThibault EMPI
Chargé d'affaire solution Grand Compte at LYRECOChargé d'affaire solution Grand Compte at LYRECO