Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anurag Sharma

Senior Director
Tampa,FL

Summary

Accomplished digital marketing and AI platform leader with over 21 years of experience in digital platform implementation, strategic product management, and technical leadership. Adept at leveraging AI and generative AI solutions to address business challenges within financial services and other industries. Expert in Microsoft Azure AI Studio and Copilot Studio, with a strong track record of designing scalable and effective AI solutions. Recognized for outstanding leadership in strategic planning, execution, and driving engineering excellence. Skilled in building consensus among stakeholders and effectively meeting program targets.

Overview

13
13
years of professional experience

Work History

Partner

Wipro
11.2023 - Current
  • Led AI-driven digital transformation initiatives, collaborating with CMO and CDO to increase online revenue and improve customer engagement.
  • Pioneered the integration of AI solutions, including generative AI, to enhance digital customer experiences and drive business growth.
  • Spearheaded the design and deployment of AI models using Microsoft Azure AI Studio, resulting in a 25% improvement in marketing ROI.
  • Established best practices for AI solution development, ensuring compliance with financial industry regulations.
  • Technologies leveraged: Azure AI Studio, Copilot, AEM, AEP, OneTrust.

Director

Perficient Inc
09.2021 - 11.2023
  • Directed the implementation of AI and machine learning solutions across multiple client projects, enhancing digital acquisition and customer engagement.
  • Developed complex AI workflows and orchestration to optimize the performance and scalability of digital platforms.
  • Partnered with financial services clients to deploy AI solutions that align with regulatory requirements and business objectives.
  • Technologies leveraged: AEM as a Cloud Service, Azure AI Studio, Adobe Analytics, CDP, AEP.

Sr Technical Program Manager

Amazon
08.2020 - 09.2021
  • Designed and implemented a comprehensive digital customer experience strategy using AI technologies to align with Amazon’s business goals.
  • Championed the use of AI models to personalize user experiences, leading to a 30% increase in customer retention.
  • Optimized AI-driven recommendation systems using AWS Personalize, resulting in a 20% increase in conversion rates.
  • Technologies leveraged: AWS Personalize, Azure AI Studio, DynamoDB, API Gateway.

Director, Chief Architect

Wyndham Hotels & Resorts
08.2018 - 08.2020
  • Managed the integration of AI solutions into digital marketing strategies, enhancing guest experiences and driving a 35% increase in customer lifetime value.
  • Led the development of AI-powered features for the hotel’s website and mobile app, including virtual tours and real-time notifications.
  • Technologies leveraged: Azure AI Studio, Adobe Experience Manager, Salesforce Marketing Cloud, AWS Lambda.

Senior Solution Architect

Perficient
02.2012 - 08.2018
  • Lead digital transformation initiatives for clients across various industries, advising on strategies to leverage digital technologies for business growth, operational efficiency, and enhanced customer engagement.
  • Establish and maintain strong relationships with key client stakeholders, acting as a trusted advisor in all matters related to digital strategy and transformation.
  • Advise clients on designing and implementing digital platforms that enhance user experiences, increase engagement, and support the delivery of services or products.
  • Worked on Adobe Experience Manager, Adobe Analytics, Adobe Target, Adobe Campaign, Adobe Forms, Documentum, CQ5.6, CQ 5.4, Java, J2EE, Spring, Web Services, Akamai, Jenkins
  • Enterprise programs worked on: thomsonreuters.com, finning.com, cat.com, primetherapeutics.com, kp.org, cedars-sinai.org, caesars.com

Education

Master of Science - Computer Science And Programming

UP Technical University
India
05.2001 -

Skills

Strategic Planning

Timeline

Partner

Wipro
11.2023 - Current

Director

Perficient Inc
09.2021 - 11.2023

Sr Technical Program Manager

Amazon
08.2020 - 09.2021

Director, Chief Architect

Wyndham Hotels & Resorts
08.2018 - 08.2020

Senior Solution Architect

Perficient
02.2012 - 08.2018

Master of Science - Computer Science And Programming

UP Technical University
05.2001 -
Anurag SharmaSenior Director