ANURITA BHUNIA
Tampa,FL
Summary
- Pega Senior System Architect with 13+ years of experience in small to large size projects across financial services, government, and healthcare clients
- Responsible for delivering end-to-end Pega solutions to the customers that engulfs detailed requirement gathering, analysis using DCO (Direct Capture Objectives), working on class structures, other design activities for delivering High Level & Low-Level designs, code development, technical reviews, supporting business validations and deployment activities.
- Worked sincerely and extensively with the team & customer stakeholders on various stages of the project for the technical solutions, reviews, and the deployments. Have tried my best to be a torchbearer to the team in times of trouble shooting and challenges.
- Played the role of team lead as well as senior system architect in onshore location for Celgene and Bank of America-Consumers.
- Have been a pivot on conducting demos and trainings for the solutions.
- Active contributor in Asset Creation and building of reusable assets.
- Responsible for delivery, project sizing, estimates using various estimation tools and methodologies based on the situations. Added to it, also worked on providing inputs for large scale projects in context of estimates and rollout plan.
- Worked extensively with Product partners for various solutioning aspects, defects, SRs, design limitations and deployment readiness etc.
- Got involved to collaborate with Customer Technical team and Product partners for road maps, reusability, innovative approach and other strategies.
- Played the role of an onshore lead for the production support team of Mercedes Benz, China
- · Worked as a senior developer in onshore locations Singapore and Malaysia for OCBC Bank.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior System Architect
HealthFirst
04.2022 - Current
- Claims 360: Unified Portal to hold most relevant claim information like Claim Header/Lines, Authorizations, Member, Provider, Vendor etc that User (Claim Examiners, Analysts, Team Leaders, Managers etc) wants to access and view, along with relevant claims documentation and communications
- 360 degree view of the claim information in a single place presented ergonomically to the user
- Pours claim related information from disparate enterprise applications onto a single location to be used along with the view of a ‘Where Am I ’ in the claim orchestration journey
- Claims Pricing: The new Claims pricing solution called Source, a Burgess/HealthEdge product will offer real-time claims processing capabilities, manage contract variations, upfront contract modeling, and increase pay transparency
- SOURCE will take care of the payment types like Inpatient Medicare, Outpatient Medicare, Inpatient Medicaid, Outpatient Medicaid Professional Medicare / Medicaid
- The new claims pricing solution has been officially turned on for three pilot hospitals: NYU, Medisys & Maimonides.
Senior System Architect
Signature Aviation
06.2020 - 03.2022
- BBA (Signature Aviation) is the fixed base operation network for Business & General Aviation with offering of 600+ products categorized as Fuel and Nonfuel for business in US, Europe, and Canada
- To serve the customers across the regions, CSR (Customer Service Representative) access the Signet2.0 application and create the reservation for services requested by the customer, Customer and aircraft information are stored externally and accessed into the Signet using REST API’s
- The pricing of the offered services is calculated in CPA (Pega Decision management application)
- The final invoices are generated in Signet2.0
- Payments are handled and authorized by PCM (PCM is a payment gateway application) using REST API’s
- CPA Application is built on top of Pega decision management framework to leverage the core designing capabilities and offer customer specific pricing for products
- CPA maintains periodically changing pricing data and provides ability for business users to feed new data in the system and have a core rules engine to generate customer specific pricing
- These products are offered to customers with customized pricing
- There are many factors involved in generating customer specific product pricing for example customer type (i.e., retail, military or contract), discount type (i.e., customer specific, base specific or manual discount), concession type (i.e
- Customer or base specific), location specific taxes and basic pricing data etc.
Onshore Senior System Architect/Team Lead
Bank of America Consumers
07.2019 - 04.2020
- The credit claims application also called as EPIC Next Gen (ENG) is a back-office application which creates claims based on the data received in form XML from the front office application
- The claim created in the back office goes through all the claim lifecycle which includes several stages consists of automation, service calls, creating disputes, updating the System of records etc.
Onshore Senior System Architect
Celgene
01.2019 - 06.2019
- REMS: REMS application implemented to manage contract tracking & surveys for Patients, Prescribers, & Pharmacies as dictated by Celgene's worldwide RiskMAPs
- In order to reduce the risk of certain side effects, the usage of two Celgene's pharmaceutical products Thalomid, Revlimid & Pomalyst managed by the company's Risk Minimization Action Plans ('RiskMaps')
- REMS ensures that the benefits of a drug or biological product outweigh its risks
- This is a mission critical application as it involves patient safety
- Patient safety is the prevention of errors and adverse effects to patients associated with health care
- Health services treat older and sicker patients who often present with significant co-morbidities requiring more and more difficult decisions as to health care priorities
- GRMS: The objective is similar to REMS, but it will be deployed globally
- CART: CAR T Site certification process includes Site Certification, Patient onboarding, Cell Extraction, Manufacturing, Patient Treatment, Monitoring and follow up.
Team Lead
Government of Andhra Pradesh
05.2018 - 12.2018
- The services of the ePragati Core Platform are critical for achieving the vision of ePragati Authority and GoAP, represented by the following goals: 'ONE' Government, 'Citizen-centric' service delivery with a citizen-life-cycle approach
- The paradigm for service delivery 'Velocity, Access & Transparency', Single point of entry to government services provided through ePragati Portal, Progress towards zero touch points in G2C services through simplification, standardization, and automation of services, Ensure best experience 'Minimum Interaction with citizen and Deliver Maximum Outcomes', Accessibility through multiple channels, Integrated interface for communicating by and to the GoAP, inter/intra Departmental business functions and services.
Technical Lead
EY Internal
01.2018 - 04.2018
- The main objective of my current project is to be the fastest growing banks in the future will either be utilities (efficient at processing transactions and offering super-competitive rates) or they will own trusted customer relationships leveraging open banking platforms.
Senior Developer
ANZ
07.2017 - 01.2018
- GLOS project is a program of work which will deliver a strategic enterprise workflow management solution for Wholesale Lending that captures structure and controlled capture and movement of data to digitize and auto populate Credit Memorandum, auto approvals, generate Letter of Offer and enable the fulfilment process
- GLOS is intended to provide a wholesale lending origination solution that is better integrated, drives operational efficiency and reduced cost to server; manages work so that operators only touch exceptions and complex nonstandard work; can scale to support future growth for Corporate, Commercial and Institutional customers in Australia, New Zealand and Asia.it can be extended across the end to end wholesale lending value chain and can be expanded to support other lending products.
Onshore Senior Developer
Mercedes Benz
07.2016 - 06.2017
- The basic objective of this project is to automate the customer service and collection process of Mercedes Benz Auto Finance Ltd
- And Mercedes Benz Leasing Company (MBAFC & MBLC)
- The main challenge of the project was to develop the different complex processes in stringent timeline
- The key initiatives of this project are: Automate and implement different complex business logic of MBAFC and MBLC, Implementing Inbound/Outbound Call and SMS functionality with the help of CPM framework, Interrelate Customer Service and Collection processes, Synchronizing CMS (Client DB) and Pega Tables to get proper business data which further generate work objects automatically, Providing report viewing functionality for managers to track different processes.
Onshore Senior Developer
OCBC Bank, Malaysia
01.2016 - 06.2016
- The program includes the following capabilities: A system that aligns account opening process between conventional branches and Al Amin Branches, A single unified system with a system login which enables staff to complete the entire end to end process
- Relationship opening from a consistent user interface, A Task Based UI which guides staff through the entire process and ensures mandatory steps are completed
- The UI should inform staff of where they are in the process; allow them to navigate back to the previous stages and access context specific help, Straight through processing will be used for deposits/Wealth Journey throughout the process to eliminate back-office hand off
- Customer’s information and documents will be captured in digitized formats to facilitate re-usability and reduce manual entry, Interactive 'Customer Zones' which allow the PFC to share the computer screens with the customer to help better engagement of the customer, thus involving them more into product selection and product configuration, System administration capability to the application and database-differentiated by factors such as job role, Audit trails to ensure the full trail of changes made within the Relationship Opening process.
Senior Developer
Branch Banking & Trust
05.2015 - 12.2015
- The primary objective is to allow a user whose primary residence is in Ohio or whose collateral address is in OHIO to apply for a HELOC
- This includes the following: Ohio will be added as an In-Footprint state, Full appraisals generated for 2 Ohio counties, Early disclosures added to ASI, New Ohio forms displayed in WLQ, New Ohio closing fees added, New Ohio forms generated, New Regional center, Content will be changed as needed to support addition of Ohio, Ohio will be added as an In-Footprint state, Ohio Early Disclosures will be added, Branch Locator will be updated to reflect new Ohio branch.
Onsite Technical Lead/Senior Developer
OCBC Bank, Singapore
12.2014 - 05.2015
- The primary objective is to eradicate the manual disbursement process leading to the Disbursement for ECL and enhance and extend the disbursement capability of ECL loans to non OCBC accounts via g3 platform
- Extra Cash Loan(ECL AutoRome) is a loan account opening application which is integrated with third parties(SIBS, CLAS)
- The project is to modify the existing ECL application to cater a new Statement Savings account for the customers applying for loan
- It allows the customers to disburse loan amounts to other G3 banks to build outstanding loan balances.
Developer
American Express
03.2012 - 11.2014
- CR&DC AIU 2014 iCRUSE and CRUSE PEGA applications uplift initiative is to upgrade the existing iCRUSE & CRUSE PEGA App / DB servers to the latest RA (Reference Architecture) complaint
- Uplift the PEGA product from PEGA PRPC 5.5(With BIX 2.3) to PEGA PRPC 7.1(With BIX 7.1), Uplift the App server from Java RA v3.0 (WebSphere 6.1 32-bit on RedHat 5 32-bit) to JavaWAS7 RA (WebSphere 7 64-bit on RedHat 6 64-bit), Uplift the DB product from DB2 9.1 to DB2 LUW AIX 9.7, Procure and Configure new App and DB servers across E1, E2 and E3 environments, Uplift any impacted product functionality to ensure BAU for CRUSE and iCRUSE applications post uplift.
Education
Bachelor of Technology -
West Bengal University of Technology
Online Executive Education Program - Data Analytics
Indian Institute of Management
Rohtak06.2021
Skills
- Pega PRPC
- Pega Decisioning
- Customer Service
- KYC
- Smart Claims
- JAVA , JQuery , HTML
- SQL, Postgres
- Agile
- Waterfall
- Business Process Analysis
- Solution Implementation
- Performance Optimization
Work History
Maantic Inc :
April 2020-Present
EY GDS :
January 2018-April 2020
Cognizant Technology Solutions :
July 2011-January 2018
Certification
- Certified Pega Lead System Architect – Part1
- Certified Scrum Master
- Certified Pega Decisioning Consultant
- Certified Pega Data Scientist
- Certified Senior System Architect in Pega PRPC V7.2
- Certified Senior System Architect in Pega PRPC V5.5
- Certified System Architect
- Certified Methodology Black Belt in Pega
- Certified CPM Architect
Awards & Recognitions
Maantic Inc :
- Employee of the Quarter for July-Sept 2022
EY GDS , Bangalore :
- Spot Award Winner for the month of September 2018
- Awarded in the category of Onsite Recognition in the month of August 2018
Cognizant Technology Solutions :
- Received Certificate of Recognition from AMEX in 2015
- Got Best People and Practice Partner Award in Q1,2014
- Received Certificate of Appreciation for completing the Empowered Program in September 2011
Timeline
Senior System Architect
HealthFirst
04.2022 - Current
Senior System Architect
Signature Aviation
06.2020 - 03.2022
Onshore Senior System Architect/Team Lead
Bank of America Consumers
07.2019 - 04.2020
Onshore Senior System Architect
Celgene
01.2019 - 06.2019
Team Lead
Government of Andhra Pradesh
05.2018 - 12.2018
Technical Lead
EY Internal
01.2018 - 04.2018
Senior Developer
ANZ
07.2017 - 01.2018
Onshore Senior Developer
Mercedes Benz
07.2016 - 06.2017
Onshore Senior Developer
OCBC Bank, Malaysia
01.2016 - 06.2016
Senior Developer
Branch Banking & Trust
05.2015 - 12.2015
Onsite Technical Lead/Senior Developer
OCBC Bank, Singapore
12.2014 - 05.2015
Developer
American Express
03.2012 - 11.2014
Bachelor of Technology -
West Bengal University of Technology
Online Executive Education Program - Data Analytics
Indian Institute of Management