ANUSH KC
Vienna,VA
Summary
Detail-oriented administrative professional with over three years of experience in customer service, information management, and clerical support. Skilled in maintaining confidential records, coordinating communications, and providing exceptional client service in fast-paced environments. Proficient in managing multiple databases, tracking inventory, and streamlining administrative workflows. Demonstrates strong capabilities in technical systems, client communications, and cross-functional collaboration. Committed to maintaining accurate documentation while supporting efficient operations and delivering excellent service to patients, families, and healthcare team members.
Overview
8
8
years of professional experience
Work History
GSI Jewelry Consultant & Administrative Support
Signet Jewelers
07.2024 - Current
- Manage customer information database, ensuring confidentiality and accuracy of all client records
- Coordinate communications between customers, team members, and management to facilitate efficient operations
- Monitor and maintain inventory of supplies, implementing par level systems to ensure continuous availability
- Process detailed documentation for transactions and service requests with meticulous attention to accuracy
- Greet and assist customers, providing information and directing them to appropriate resources or team members
Store Technology & Administrative Specialist
Santa Fe International
12.2020 - 07.2022
- Created and maintained multiple databases, ensuring data integrity and accessibility across departments
- Coordinated interdepartmental communications, facilitating seamless information flow between teams
- Managed documentation systems for technical issues and resolutions, maintaining detailed records
- Scheduled technical services and maintenance activities, ensuring accurate tracking and follow-up
- Provided reception support, answering calls, taking detailed messages, and directing inquiries appropriately
Program Assistant, Student Services
American College of Commerce and Technology
10.2017 - 06.2018
- Maintained confidential student records in compliance with institutional policies and regulations
- Provided front desk reception services, greeting students and visitors and responding to inquiries
- Processed and filed documentation for student registrations, ensuring accuracy and completeness
- Coordinated communications between students, faculty, and administrative departments
- Prepared meeting minutes and distributed documentation for departmental and committee meetings
Education
High School Diploma -
Reliance International Academy
Kathmandu NepalMaster of Science - Information Systems Technology with Project Management
Wilmington University
Wilmington, DE06.2023
Bachelor of Science - Information Technology
Washington University of Science and Technology
Alexandria, VA12.2020
Skills
- Information Management & Documentation
- Reception & Customer Service
- Technical Systems Proficiency
- Supply Management
- Communication & Coordination
- Administrative Support
- Problem-Solving
- Records Management Systems
- Communication Tools
- Office Applications
- Database Management
- Healthcare Systems Knowledge
- Event planning
Training
- Customer Service Excellence: Comprehensive training in client-centered service delivery
- Information Security Practices: Training in confidentiality protocols and secure information handling
- Administrative Efficiency: Completed coursework in workflow optimization and administrative best practices
Timeline
GSI Jewelry Consultant & Administrative Support
Signet Jewelers
07.2024 - Current
Store Technology & Administrative Specialist
Santa Fe International
12.2020 - 07.2022
Program Assistant, Student Services
American College of Commerce and Technology
10.2017 - 06.2018
Bachelor of Science - Information Technology
Washington University of Science and Technology
High School Diploma -
Reliance International Academy
Master of Science - Information Systems Technology with Project Management
Wilmington University
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