Anush Zanyan

• Developed comprehensive treatment plans to address clients'' unique needs and goals.
• Educated clients about available resources, both within the organization and externally, to support their journey towards wellness.
• Collaborated with interdisciplinary teams to ensure coordinated care for clients'' needs.
• Provided crisis management support, effectively deescalating high-stress situations.
• Increased client satisfaction with timely intervention and follow-up on progress.

• Managed and optimized routing plans to ensure cost-effective and high-quality call termination
• Coordinated with technical teams to troubleshoot and resolve routing issues
• Evaluated carrier performance and negotiated favorable rates and terms

• Monitored and analyzed VoIP traffic to optimize network performance
• Implemented strategies to reduce latency and improve call quality
• Generated detailed reports on traffic patterns and performance metrics
• Monitored and analyzed VoIP traffic to optimize network performance and identify potential issues

• Led the development of new VoIP products and services
• Conducted market research and analyzed trends to identify new opportunities
• Collaborated with cross-functional teams to ensure successful product launches

• Managed client accounts and ensured the delivery of high-quality communication services.

• Conducted regular performance reviews and provided feedback to clients.

• Negotiated contracts and service agreements.

• Negotiated contracts with foreign partners, vendors, and suppliers.

• Managed a portfolio of key accounts, providing exceptional customer service and support
• Developed and maintained strong client relationships, addressing inquiries and resolving issues
• Analyzed client needs and proposed tailored solutions to meet their requirements

• Managed client accounts and ensured the delivery of high-quality communication services
• Conducted regular performance reviews and provided feedback to clients
• Negotiated contracts and service agreements

• Managed client accounts and provided support for VoIP services
• Developed and implemented account management strategies
• Addressed client issues and ensured high levels of customer satisfaction

• Maintained detailed records of all financial transactions including journal entries and account reconciliations.
• Performed reconciliations between bank accounts and internal ledgers.
• Calculated and documented payroll data for processing.
• Managed accounts payable and receivable functions, ensuring timely payments of invoices.