ANUSHA SINGH
Bellevue,Washington
Summary
Dedicated professional with a diverse background in healthcare and customer service. Known for exceptional interpersonal skills, adaptability, and a strong work ethic. Highly adept at mastering new skills quickly and thriving in fast-paced environments. Passionate about providing outstanding service and contributing to team success.
Overview
9
9
years of professional experience
Work History
Manager / Sales Associate
Cryo Wellness
10.2023 - Current
- Oversee daily operations, including scheduling, inventory management, and customer service to ensure a seamless customer experience
- Train and supervise staff, fostering a collaborative and efficient team environment
- Develop and implement sales strategies, promotions, and marketing initiatives to boost revenue and customer engagement
- Conduct personalized consultations to understand client needs and provide tailored recommendations for cryotherapy services and products
- Monitor and manage inventory levels, ensuring the availability of necessary supplies and equipment
- Maintain high standards of cleanliness, safety, and compliance with health regulations
- Handle customer inquiries and complaints professionally, resolving issues promptly to maintain customer satisfaction
- Track sales performance and customer feedback to identify areas for improvement and implement corrective actions.
Orthodontic Assistant
Inspired Orthodontics
02.2020 - 10.2022
- Educated patients on techniques to optimize oral hygiene, control plaque, and protect teeth and gums
- Sterilized instruments, prepared materials for procedures, and recorded treatment information via Edge software
- Skilled in 3D impressions, pre/post-operative photos, and digital x-rays
- Bonded and placed bands, brackets, Invisalign attachments, appliances, and arch wires
- Assisted administration with chair-side scheduling and support per prior admin experience
- Performed debonds and instructed patients on postoperative care to protect dental work and oral health.
Patient Care / Orthodontic Assistant
Ballard Orthodontics
02.2020 - 10.2022
- Performed all front office duties including scheduling, billing, and insurance verification
- Maintained all requirements and protocols to ensure safety during the pandemic
- Took digital x-rays, Itero scans, edited and 3D printed retainer models, and handled fabrication and trimming
- Sterilized instruments, set up instrument trays, and prepared materials for orthodontic procedures
- Bonded and debonded Invisalign attachments and expanders, including arch-wire changes
- Educated patients on oral hygiene and care for dental appliances.
Front Office / Dental Assistant
Highland Dental Center
03.2019 - 02.2020
- Scheduled appointments, prepared bills, received payment for dental services, completed insurance verification, and maintained records
- Prepared patients, set up procedure trays, sterilized, and disinfected instruments
- Performed prophylaxis cleanings and assisted the dentist during dental procedures
- Took bitewings, periapical, panoramic, and occlusal x-rays for the dentist to review
- Instructed patients in oral hygiene and plaque control.
Shift Manager
Tapioca Express
11.2015 - 01.2019
- Trained and mentored new employees to maximize team performance and provide exceptional customer service
- Operated a cash register for cash and credit card transactions with 100% accuracy
- Answered customer inquiries regarding nutritional information and menu offerings
- Followed health, safety, and sanitation guidelines to pass state inspections
- Prepared milk tea batches for current and future shifts and maintained a smooth flow by contributing to drink/food preparations.
Education
Associate Degree -
Bellevue College
Bellevue, WA01.2019
Skills
- Verbal and Written Communication
- Critical Thinking
- Time Management
- Goal Driven
- Detail Oriented
- Customer Service
- Sales and Marketing
- Team Leadership
- Office Administration
Timeline
Manager / Sales Associate
Cryo Wellness
10.2023 - Current
Orthodontic Assistant
Inspired Orthodontics
02.2020 - 10.2022
Patient Care / Orthodontic Assistant
Ballard Orthodontics
02.2020 - 10.2022
Front Office / Dental Assistant
Highland Dental Center
03.2019 - 02.2020
Shift Manager
Tapioca Express
11.2015 - 01.2019
Associate Degree -
Bellevue College