ANUSHKA SRIVASTAVA
Plainsboro,USA
Summary
Organized and detail-oriented Safe Agile certified Program Manager /Delivery and Release Manager with Masters in Information Systems with 12.5 + years of progressive experience in IT and functional Program, Delivery and Release Management (digital and data transformation). Excellent track record of delivering simultaneous successful, high-impact technical implementation projects for financial expertise in leading large agile software delivery projects consisting of scrum teams and integrate active development with operations and maintenance of a production support system. Delivery lead responsible for planning, driving and delivery of defined deliverables which usually requires engagement from multiple teams, such as a program or project. Proven success in designing and implementing optimized practices for increasing productivity and profitability. Distinguished leadership skills with commitment to increasing customer satisfaction.
Overview
15
15
years of professional experience
Work History
Senior Manager/Technology Program Manager
PwC
01.2022 - Current
- Responsible for overseeing Program, Delivery and Release Management for a portfolio of custom-built cloud applications serving approximately 75K users managing >$28B in revenue; prioritizing high availability and reliability
- Led the stabilization and optimization efforts for PwC Platform, driving cross-functional teams to implement scalable technical solutions, enhance platform performance, and ensure seamless user experience, resulting in a 30% increase in system efficiency and a 25% reduction in downtime.
- Spearheaded the development and deployment of the FlexForecast Product Capabilities: Showcased the application's unique value propositions and usage metrics, leading to a 40% increase in user adoption and a 20% boost in customer satisfaction.
- Managed the Leadership Workshop and sessions: Coordinated cross-team discussions and action items to address legacy enhancements, bug priorities, and tech debt solutions, which improved overall project delivery timelines by 15%.
- Roles and Responsibilities:
- Oversaw the end-to-end project lifecycle: From planning and execution to delivery and post-implementation support, ensuring projects were completed on time and within budget.
- Led enhancements by collaborating closely with stakeholders, architects and scrum teams driving the accelerated delivery of customer-centric features, creating foundational alignment with business objectives
- Collaborated with stakeholders: Defined project scope, objectives, and deliverables, ensuring alignment with business goals and achieving a 95% stakeholder satisfaction rate.
- Facilitated daily stand-up meetings, sprint planning, and retrospectives: Drove continuous improvement and team collaboration, resulting in a 20% increase in team productivity.
- Monitored project progress: Identified risks and implemented mitigation strategies to ensure timely and successful project completion.
- Coordinating Release Lifecycle: Oversee end-to-end release management, ensuring smooth planning, scheduling, and execution of software releases across development, testing, and production environments.
- Cross-functional Collaboration: Facilitate communication between development, QA, operations, and other teams to ensure timely and successful delivery of releases while managing dependencies and mitigating risks.
- Process Improvement & Compliance: Establish and refine release processes, ensuring adherence to quality standards, regulatory requirements, and efficient use of resources to support continuous integration and delivery pipelines
- Contributed to design and architecture discussions, creating and maintaining comprehensive documentation to support effective program execution and innovation.
- Defined clear program goals and priorities, driving strategic, data-focused analysis to ensure informed decision-making.
- Engaged in proactive risk management by identifying potential obstacles and implementing mitigation strategies to safeguard project success.
- Managed and tracked project schedules, providing timely communication and ensuring alignment with organizational goals and stakeholder expectations
- Managed resource allocation and capacity planning: Optimized team performance and met project deadlines
- Provided regular status updates and reports to senior management and stakeholders: Highlighted key achievements and areas for improvement, contributing to informed decision-making and strategic planning
Program Manager/Delivery Lead (VP)
Bank of America Merrill Lynch
01.2019 - 12.2021
- Manage end to end implementation of multiple small, medium and large projects simultaneously and execute multi-million dollar and digital transformational cloud programs and projects.
- Serve as technical delivery lead for digital transformational projects for the Bank such as websites, apps, microsites, and other one-off digital campaigns.
- Lead complex technology initiatives that involve multiple lines of business.
- Understand the business goals and adoption of client and partners, and create/maintain Release Plan (co-developed with stakeholders).
- Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning
- Coach and mentor other ScrumMasters in the program
- Bring ideas from professional facilitation, coaching, conflict management, mediation and so on to help the team become a high-performance team
- Partner with business, product & developer workstreams to execute technology deliverables.
- Communicate the work objectives, coordinate delivery, manage risks and ensuring compliance to standards.
- Provide end to end visibility in the health of the programs and portfolios.
- Own tech delivery roadmap, dependencies, and risks.
- Hands-on governance of Agile & dev ops best practices, ensuring implementation is consistent with sprint planning, scrums, JIRA usage.
- Assist business clients with process and develop and execute test plans / test scripts, assist in managing the overall project governance.
- Responsibilities include creating and maintaining program health monitoring routines and processes (e.g.Roadmaps, change control, dependency management, tracking of targeted business outcomes and associated metrics, etc.).
- Develop, track, analyze, and publish project reports, project summaries, scorecards and program/project performance trends for CIO level audience.
- Work with external vendors to evaluate technical strategy, user experience, approach, budgets, and ensure overall quality.
- Ensure that the project team applies agile methodology and standards in project management and governance.
- Provide business client with technology support including but not limited to project prioritization and escalation, change control activities, and production implementation and outage awareness.
- Plan and manage User Acceptance Testing and migration testing up to successful delivery of end product.
Project Manager (Manager)
Ernst and Young
09.2018 - 01.2019
- Manage and execute multi-million dollar and cross functional transformational program.
- Design and implement streamlined operational process improvements.
- Deliver project needs on time and within the agreed acceptance criteria in a hybrid methodology environment as the organization transitions to an Agile Methodology.
- Implement agile management ideals by facilitating exercises such as sprint planning and team leading standups.
- Work on a complex Transformation program to define a methodical approach to identify, communicate and manage multiple work stream and program risks.
- Establish a common set of criteria to quantify and prioritize issues.
- Provide guidelines to the program teams to ensure effective schedule management.
- Monitor day to day initiative activity and facilitate weekly initiative control meetings as needed.
- Identify business readiness tasks, task owners, and dependencies, through proactive collaboration with Product Management, Business Stakeholders, Marketing, Communications, Legal, Finance, and other departments.
- Identify plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Develop implementation methodologies to rein in project costs while meeting key milestones.
- Develop executive presentations and reports to facilitate project evaluation and process improvement.
- Modify and direct project plans to meet organizational needs.
- Eliminate discrepancies by reviewing performance, status and safety adherence.
Project Manager (Senior Associate)
PwC Consulting
06.2015 - 09.2018
- Drive daily scrum meeting and manage daily sprints.
- Facilitate scrum ceremonies (sprint planning, daily stand-ups, demos, retrospectives).
- Conducted Grooming meetings, Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meeting.
- Agile Project Management - Agile Ceremonies - conduct Daily Standups, work with product owner to maintain the Backlog and conduct backlog grooming sessions.
- Perform / facilitate Sprint Planning sessions and task updates for the prioritized stories.
- Excellent knowledge and expertise in entire Software Development Life Cycle - Requirement analysis, Design, Development and Testing.
- Set up processes, standards, methodologies & templates across multiple similar projects across the account.
- Hands-on experience in System Integration Testing (SIT)and User Acceptance Testing (UAT) and Functionality Testing of the Pilot tool.
- Managed offshore staff consisted of 30 headcount including project management office, business analysts, developers, and quality analysts within technology groups.
- Primary responsibilities include preparing project plans, monitor and tracking progress, preparing status reports, resolving issues, coordinating technology tasks and activities directed toward completing the project deliverables on schedule.
- Develop a firm timetable for the installation, discusses the project plan, and establishes meeting dates and project milestones and the go-live date.
- Experience in developing templates for implementations for portfolio management and standardization.
- Prepare a daily report to the Director of Project Management describing that day's progress.
- Report on the project status to include but not limited to hours used, open issues, project risks, etc.
- Contributed in technical solutions and coordinated with offshore team to get the tool developed.
- Developed and initiated projects, including managing costs, schedule and performance.
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
- Drove team success through shared vision and recognition of quality performance.
PMO /BA
Cap Gemini Financial Services
07.2012 - 05.2015
- For Capital Markets IT Business.
- Worked as a part of tech Transformation PMO team which worked on the consolidation of the Quality Assurance software testing function into the Quality Center of Excellence, delivering sustainable cost benefits over the long term to our Large Investment Bank client.
- Contributed in formulation of the key strategy and implementation of seamless transition from an incumbent vendor to new vendor with team strength of 200 (total 1000 resources).
- Helped in the successful transition that generated $5 million of annual revenue.
- Contributed to account management strategy initiatives for large $80+ million deals.
- Collect Requirements from the client for optimized centralized tool and create detailed Business Requirement Document (BRD) and translate it into functional specifications for developers to create the tool.
- Organize and facilitate sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
- Manage Project Backlogs, Release Scheduling, Project Duration Estimation and Forecasting.
- Participates in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing.
- Process Improvement:.
- Ownership of the delivery of various finance reports, interpretation of next steps and contribution to its implementation through cooperative and collegial processes.
- Coordinate presentations for customers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals.
- Check compliance of company safety plan and delivered recommendations to address regulatory issues.
- Plan and arrange meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.
- Build strong relationships with internal and external stakeholders and devised strategies, initiatives, and events promoting products and services
Operations Analyst/PMO
Stevens Institute of Technology
05.2011 - 05.2012
- Participate in BRD, SRD documentation, stakeholder communication & requirements gathering using Project Management techniques for new enhancements in the software application supporting Student data management activities.
- Perform student information data mining and extraction from HCMS database.
- Prepare cycle reports and course loads reports for Professors and College Management.
- Gather and analyze requirements for HCMS Web Portal Development.
- Project Execution.
- Complete student data auditing and invoicing generation.
- Executed defect reporting, tracking, and metric collection.
Education
Bachelor of Technology - Electronics and Communication Engineering
Krupajal Engineering College
IndiaMaster of Science - Information Systems, Project Management
Stevens Institute Of Technology
Hoboken, NJ05.2012
Graduate Certificate - Project Management
Stevens Institute Of Technology
Hoboken, NJ05.2012
Skills
- Microsoft Office Suite (Word, Outlook, Excel, Power Point), Microsoft Visio, Microsoft Azure, ADO
- Policy and procedure improvements
- Team leadership and direction
- Program Development and Management
- Documentation Proficiency
- Cross functional Team Management
- Databases Experience: PL/SQL
- Business process re-engineering
- Project planning and development
- Stakeholder Relations
- Data Analysis
- Scrum Ceremonies
- Systems/Software Development Life Cycle (SDLC)
- Agile Methodologies and Development
- Product Delivery
- Budgeting
- Scheduling
- Leadership Communications
- Program Leadership
ADDITIONAL INFORMATION
- AWARDS & RECOGNITIONS , Received real-time recognition award from the director and team in PwC
- Winner of Wright Brothers Award and several rolling trophies – Best Business Unit team (Cap Gemini Capital Markets)
- Graduate Assistantship and Top 2% in the class of 2012(Information Management Major) President of Student job placement committee (Stevens Institute of Technology)
Timeline
Senior Manager/Technology Program Manager
PwC
01.2022 - Current
Program Manager/Delivery Lead (VP)
Bank of America Merrill Lynch
01.2019 - 12.2021
Project Manager (Manager)
Ernst and Young
09.2018 - 01.2019
Project Manager (Senior Associate)
PwC Consulting
06.2015 - 09.2018
PMO /BA
Cap Gemini Financial Services
07.2012 - 05.2015
Operations Analyst/PMO
Stevens Institute of Technology
05.2011 - 05.2012
Master of Science - Information Systems, Project Management
Stevens Institute Of Technology
Graduate Certificate - Project Management
Stevens Institute Of Technology
Bachelor of Technology - Electronics and Communication Engineering
Krupajal Engineering College