Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anushree Patel

Edison,NJ

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience

Work History

Financial Center Relationship Representative

Spencer Savings Bank
05.2022 - Current
  • Process variety of financial transaction including check cashing, withdrawals, deposit and loan payment.
  • Assessed client's financial position to identify additional relationship opportunities.
  • Used feedback from customer service surveys to build client loyalty and create client advocates.
  • Responsible for managing and balancing cash drawer and preparing daily paperwork according to branch procedures.
  • Responsible for engaging clients during their transaction to identify any customer need and refer them over to platform for fulfillment.
  • Works under general supervision.
  • Provides extraordinary customer experience by executing Spencer's customer service behaviors with every client interaction.

Business Owner

Pack Ship Mailbox
04.2022 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Committed to delivering exceptional customer experience by providing convenience, quality and value in every transaction.
  • Building relationships with mailbox holders and customers that come in on normal basis. Manage and motivate team to meet and exceed.
  • Oversee product flow and implement new processes as required in order to improve efficiency and to support growth in new product line.
  • Build daily plan to ensure all productivity and volume target are met while delivering world class customer experience.
  • Communicate shift production and volume goals to team.

Business Partner

One Stop Liquor and Tobacco
01.2021 - 04.2022
  • Keeping the books, monitoring inventory, placing orders with vendors, and meeting with sales reps to test out new products.
  • Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
  • Infused and drove diversity practices into company culture, values and engagement initiatives to foster environment of inclusion and support.
  • Oversees the daily operations at a liquor store.
  • Create displays for promotions or improving sales.
  • Develop new promotions, such as tasting or special events, and assist customers with questions about spirit, wine, and beer.
  • Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams

Area Manager

GB Logistics LLC
06.2020 - 12.2020
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Transformed underperforming teams into productive, profitable teams.
  • Oversee product flow and implement new processes as required in order to improve efficiency and to support growth in new product line.
  • Build daily plan to ensure all productivity and volume target are met while delivering world class customer experience.
  • Help build culture of Distribution Center through associate engagement and support scalable growth of company by developing and enabling success of each member of leadership team.

Shift Manager

Chipotle Grill
03.2020 - 05.2020
  • Making sure great tasting, high quality food is served
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Trained and mentored new employees to maximize team performance.
  • Resolving food quality issues and customer incident and working to ensure positive customer experience.
  • Assisting with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork.
  • Assisting with execution of marketing promotions.

Revenue Auditor

Hollywood Casino Columbus
06.2019 - 01.2020
  • Handled supervisor duties when manager was unavailable or out of office.
  • Investigated discrepancies discovered during auditing process.
  • Perform daily audits of all property revenues with accuracy and efficiency by obtaining audit paperwork and backup, reviewing and recording audit results.
  • Assist in cash reconciliation process.
  • Report correct and audited figures to relevant property executives within established time frame.
  • Provide excellent internal customer service by providing accurate audit results and data.

Education

Master of Arts - Accounting And Finance

Rutgers, The State University of New Jersey
Camden, NJ
12.2024

Bachelor of Arts - Accounting And Finance

Columbus State Community College
Columbus, OH
12.2019

Bachelor of Arts - Account and Finance

Hemchandracharya North Gujarat University
INDIA
2017

Skills

  • Intervention Management
  • Data Evaluation
  • Problem-Solving Ability
  • Critical Thinking
  • Retail Sales Customer Service
  • Business Development Understanding
  • Microsoft Excel
  • Microsoft Word
  • PowerPoint
  • Outlook
  • Internet

Languages

Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Financial Center Relationship Representative

Spencer Savings Bank
05.2022 - Current

Business Owner

Pack Ship Mailbox
04.2022 - Current

Business Partner

One Stop Liquor and Tobacco
01.2021 - 04.2022

Area Manager

GB Logistics LLC
06.2020 - 12.2020

Shift Manager

Chipotle Grill
03.2020 - 05.2020

Revenue Auditor

Hollywood Casino Columbus
06.2019 - 01.2020

Master of Arts - Accounting And Finance

Rutgers, The State University of New Jersey

Bachelor of Arts - Accounting And Finance

Columbus State Community College

Bachelor of Arts - Account and Finance

Hemchandracharya North Gujarat University
Anushree Patel