Anushri Dhawan
Dublin,CA
Summary
Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Proven history of increasing customer satisfaction and dedicated to identifying and cultivating team members' skills and talents. Polished in implementing continuous enhancements and building and maintaining accurate project budgets. Focused and driven team player practiced in leading multiple simultaneous projects leveraging proven project management tools.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Product Manager, Risk
Credit Suisse
Singapore, Singapore
09.2014 - 02.2016
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Established criteria for each milestone within the product roadmap as means to measure developmental progress.
- Lead, and prioritized requirements in partnership and collaboration with business, architecture, and delivery leads, worked in agile and iterative manner to build out appropriate solutions
- Liaised with cross-functional program/project managers, clients, and other stakeholders as appropriate in developing requirements and identification of optimal solutions.
- Identified product gaps and generated innovative ideas to expand market share, improve customer experience, and drive growth.
- Managed teams within Agile methodology helping drive the agile process forward by participation in backlog grooming, sprint planning, QA, etc.
- Formalized policies and set goals to keep projects on-task and maximize team performance.
- Defined and analyzed product metrics to facilitate the growth of products.
- Engaged customers through interviews to define product vision, features, and releases.
Sr Product Associate , Credit Risk
Royal Bank Of Scotland, RBS
, India
01.2012 - 05.2014
- Translated business requirements into IT-focused credit system development specifications for project management, resulting in a 10% reduction in project risk and deadlines
- Assessed products and processes to evaluate potential environmental and financial impacts and long-term profitability.
- Led and managed the BASEL II DPD process (Excess Management) by analyzing loan portfolios and early identifying poor loans and credit failures, which resulted in a 5% reduction in risk and defaulters rate.
- Worked in a collaborative and agile manner with multiple development teams to validate and prioritize business cases, and to realize delivery against these requirements.
- Assessed credit risk and analyzed financial statements.
- Made decisions and recommendations about extending lines of credit.
- Controlled credit exposure by providing financial order management support to minimize risk and obtain timely payment.
Assistant Manager
State Bank Of India, SBI
, India
04.2009 - 01.2012
- Monitored cash intake and deposit records, increasing accuracy and minimizing errors by 9%
- Dealt with corporate credit exposures with ticket sizes as high as $5 million
- Led customer relations and NRI business team and Adroit for pre-sanction process and credit proposal processes.
Education
MBA - Business Analytics
Hult International Business School
San Francisco, CA 09.2021 - 08.2022
Bachelors in Commerce -
University of Pune
India 09.2003 - 11.2006
Skills
Strategic Planning
Data Analytics
Project Planning and Management
Scrum Framework
Complex and Analytical Problem Solving
Design Thinking
Data Visualization and Presentations
Timeline
MBA - Business Analytics
Hult International Business School
09.2021 - 08.2022
Product Manager, Risk
Credit Suisse
09.2014 - 02.2016
Sr Product Associate , Credit Risk
Royal Bank Of Scotland, RBS
01.2012 - 05.2014
Assistant Manager
State Bank Of India, SBI
04.2009 - 01.2012
Bachelors in Commerce -
University of Pune
09.2003 - 11.2006