Anushya Param
Dublin,CA
Summary
Strategic Manager with experience leading and overseeing Hotel Business operations with strong business acumen and analytical skills to aim exceptional customer experience. Strong history of devising precise and targeted business operations plans, managing costs, reviewing performance and driving change. Forward-thinking leader with expertise in setting goals, quality standards and growth initiatives while leading quick and efficient attainment of objectives contributing to $63M revenue per year.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
EXPERIENCEAssistant General Manager
Hilton Garden Inn
Sunnyvale, CA
01.2019 - Current
- Commissioned $10M valued 4 star hotel project with 238 rooms
- Liaise with Stakeholders and Owners in reporting month end Profit and loss.
- Partnered with the Corporate office to develop and align operating budget and sales strategies of $5M
- During COVID, sustained operations with minimal revenue by retaining top talent and ensured COVID protocols with zero evidence of hotspots.
Assistant General Manager
Hyatt Place
Vacaville, CA
01.2018 - 01.2019
- Evaluated Market and positioned price for 200 hotel rooms as part of Infinity hotel growth strategy
- Involved in creating forecast, budget value $1M towards the opening of the hotel project
- Coordinated project meetings and build strong rapport with owners, stakeholders and projectengineers to meet the deadline to open in four months time.
Director of Room
Radisson BLU Marina Hotel
Dubai
01.2013 - 01.2018
- Improved business revenue year on year with 3% net profit for 300 rooms
- Strategized businesscontracts with excellent relationships, created demand and produced revenue worth $7M on yearlybasis
- Involved in setting up market campaigns on seasonal basis to create brand awareness.
Project Manager
Lotus Hospitality
Dubai
01.2006 - 01.2013
- Commissioned 1000 rooms, $70M valued 4 star hotel project in the prime areas of business districtsin Dubai
- Provided turnkey solutions for the project, analyzed the market pricing and set budget inpartnerships with owners and operators
- Proposed operating budget of $14M and executed with an
- ROI of 20% in four years.
Education
MBA -
William Jessup University
International Diploma - Business and Marketing
UC Berkley
Bachelors - Hotel Management
Bharathiar University
Skills
Customer obsessed leader
undefinedAccomplishments
- Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23% for the year 2021
Certification
Product Management
Timeline
Product Management
09-2022
EXPERIENCEAssistant General Manager
Hilton Garden Inn
01.2019 - Current
Assistant General Manager
Hyatt Place
01.2018 - 01.2019
Director of Room
Radisson BLU Marina Hotel
01.2013 - 01.2018
Project Manager
Lotus Hospitality
01.2006 - 01.2013
MBA -
William Jessup University
International Diploma - Business and Marketing
UC Berkley
Bachelors - Hotel Management
Bharathiar University
Sales Force Essentials and Product Management
Knowledge on managing Sales force Client Management Portal, Submitting RFP's and reviewing the pricing of the Hotel by analyzing the current Market trends of the neighboring Hotels. Developing Strategies in building customer user Experience to improve by 2% above the Regional area. I have transformational skills from Hospitality to any Industry to deliver highest user experience.
Sales Force Essentials and Product Management
Knowledge on managing Sales force Client Management Portal, Submitting RFP's and reviewing the pricing of the Hotel by analyzing the current Market trends of the neighboring Hotels. Developing Strategies in building customer user Experience to improve by 2% above the Regional area. I have transformational skills from Hospitality to any Industry to deliver highest user experience.
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