Anwesha Mukherjee
Henderson,NV
Summary
Results-oriented Senior Program Manager skilled in stakeholder engagement and process optimization. Successfully led cross-functional teams to implement innovative solutions and enhance project performance aligned with business goals.
Overview
2
2
Certificates
19
19
years of professional experience
Work History
Senior Program Manager
T-Mobile
Las Vegas, Nevada
02.2022 - Current
- Led cross-functional teams to drive program execution and alignment with business goals.
- Managed budgets and resources to optimize project performance and cost efficiency.
- Facilitated stakeholder meetings to gather requirements and address project challenges.
- Implemented process improvements that enhanced team collaboration and communication.
- Coordinated training sessions for staff on new systems and tools for program management.
- Reviewed project progress reports, identified areas of improvement, and provided feedback as needed.
- Created and maintained project documentation to ensure consistency of processes across the organization.
- Managed change requests related to scope changes or requested modifications during the course of a project.
- Identified potential risks associated with projects and developed strategies to mitigate them.
- Leveraged job-specific knowledge and abilities to identify solutions to issues and diminish conflicts.
- Spearheaded programs while serving as primary contact for client.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Mitigated business risks by working closely with staff members and assessing performance.
Technical Program Manager
Infosys Technologies
Richards, Texas
03.2019 - 02.2022
- Designed effective courses with understandable concepts that were also informative and entertaining to keep learners interested and on track with the materials.
- Analyzed customer requirements, identified gaps, created technical design documents and communicated them to the engineering teams.
- Analyzed project processes and workflows to reduce risk.
- Maintained relationships with vendors and partners ensuring successful execution of programs within budget constraints.
- Implemented best practices related to Agile methodology such as sprints, standups, resulting in improved efficiencies.
- Established tracking mechanisms for tasks, bugs, issues throughout the product lifecycle.
- Secured continuous project scope alignment with business objectives and made modifications to enhance effectiveness toward intended result.
Technology Manager
Cognizant
Plano, Texas
07.2014 - 03.2019
- Reviewed and approved project plans prior to implementation.
- Examined metrics and prepared IT project progress reports.
- Developed project metrics to follow system build-out progress.
- Provided mentoring, training, and leadership for all IT department members.
- Assigned and reviewed work of IT project managers, systems analysts and developers.
- Fostered team collaboration to enhance project delivery and operational efficiency.
- Offered decision-makers ROI and cost-benefit projections to guide project development and implementation.
- Formulated and designed computer systems using data modeling, information engineering, and structured analysis.
- Met with stakeholders to collaborate and resolve problems.
- Communicated relevance of organizational goals, policies and procedures to IT department staff.
- Facilitated effective communication channels among team members to enhance collaboration and project outcomes.
IT Manager
Richard J Bagan
Warsaw, Indiana
09.2010 - 03.2013
- Developed and implemented IT policies and procedures to ensure compliance with industry standards.
- Maintained strong knowledge of applicable regulations to guarantee that designs, operations and IT systems met those requirements.
- Coordinated team efforts to enhance productivity and ensure alignment with organizational goals.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Reviewed and approved project plans prior to implementation.
- Developed and maintained processes and technology roadmap to achieve business objectives.
- Provided technical support to end-users on a variety of issues.
- Controlled operational IT budget and expenditures within department parameters.
- Identified opportunities for cost savings through improved efficiency in IT processes.
- Analyzed system performance to identify areas for improvement.
- Trained staff members on various aspects of computer usage and software applications.
- Performed regular system audits to identify potential risks or vulnerabilities.
- Evaluated emerging trends in information technology to recommend upgrades or improvements.
Senior Technology Lead
Cognizant
Kolkata, West Bengal, India
12.2007 - 05.2010
- Led cross-functional teams to implement technology solutions across various projects.
- Reviewed and approved project plans prior to implementation.
- Assigned and reviewed work of IT project managers, systems analysts and developers.
- Fostered open communication among team members to improve collaboration and project outcomes.
- Developed project metrics to follow system build-out progress.
- Led technology teams to implement innovative solutions for client projects.
- Mentored junior developers in coding standards and best practices.
- Facilitated cross-functional meetings to enhance communication and workflow efficiency.
- Developed technical documentation for project specifications and user guides.
- Managed resource allocation to ensure timely project delivery across teams.
- Adopted software formats, tools and techniques based on user and informational limitations.
Education
Bachelor of Technology - Electrical Engineering
St. Thomas' College of Engineering And Technology
Kolkata , India08-2007
Skills
- Program management
- Budget management
- Stakeholder engagement
- Risk assessment
- Process improvement
- Cross-functional collaboration
- Agile methodology
- Technical documentation
- Effective communication
- Team building
- Problem solving
- Strong analytical skills
- Cross-functional team leadership
- Client interfacing
- Technical leadership
- Strategic planning
- Risk management
- Java programming
- Agile development
- Cloud computing
- Python programming
- API integration
- Web development
Certification
PGP certified in Data science and Machine Learning from UT Austin.
Affiliations
Reading , Traveling and always a curious learner.
Timeline
Senior Program Manager
T-Mobile
02.2022 - Current
Technical Program Manager
Infosys Technologies
03.2019 - 02.2022
Technology Manager
Cognizant
07.2014 - 03.2019
IT Manager
Richard J Bagan
09.2010 - 03.2013
Senior Technology Lead
Cognizant
12.2007 - 05.2010
Bachelor of Technology - Electrical Engineering
St. Thomas' College of Engineering And Technology