Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANXHELA

Summary

My name is ANXHELA, a solutions-driven professional with experience monitoring processes within the organization, supervising team members, identifying quality control issues, and formulating strategic objectives. I have my ESL (ENGLISH AS A SECOND LANGUAGE) DEGREE from Kingsborough community college. I am recognized for my proven ability to lead, advocate and collaborate with diverse professionals to administer quality services for profit maximization. I firmly believe that my supervisory skills are the key to success. Mine are nothing short of superior, making me the perfect fit for the non-union supervisory position at Tower 1. I am efficient in monitoring procedures, facilitating teamwork, building rapport, managing conflicts, and resolving complex problems. With my industry expertise and skillsets, I can support successful goal attainment, consistently accomplish objectives, and exceed targets in a fast-paced environment without compromising work quality.

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.

Overview

7
7
years of professional experience

Work History

SUPERVISOR

ABM
New York, USA
01.2021 - Current
  • I supervised/trained staff for procedures, counsel employees regarding work performance, and prepared documentation of disciplinary problems.
  • I developed and implemented departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • I also created methods to monitor employee satisfaction with policies or working conditions, including grievance or complaint procedures.
  • Trained new employees on procedures and operational best practices for efficiency.
  • Managed team schedules to optimize workflow and resource allocation effectively.
  • Coordinated maintenance of equipment to minimize downtime and enhance productivity.
  • Conducted regular inspections to uphold cleanliness and quality of work environment.
  • Led team meetings to discuss goals, challenges, and operational improvements regularly.
  • Resolved employee conflicts by facilitating discussions and promoting a positive workplace culture.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Directed and supervised team of 56 employees in daily operations.
  • Complied with company policies, objectives and communication goals.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Created new strategies for improving customer service standards within the organization.

FORELADY

ABM
New York, USA
08.2018 - 01.2021
  • I coordinated daily tasks according to priorities and plans, making changes when necessary due to weather, supply, delivery, and personnel.
  • I conferred with managerial or technical personnel, other departments, or contractors to resolve problems and coordinate activities.
  • I emphasized the safe use of tools, machinery, and equipment while providing training on safety gear, helmets, and procedures.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Education

ESL (ENGLISH AS A SECOND LANGUAGE) DEGREE -

Kingsborough community college

Skills

  • Leadership
  • Advocacy
  • Collaboration
  • Quality service administration
  • Supervisory skills
  • Monitoring procedures
  • Facilitating teamwork
  • Conflict management
  • Problem resolution
  • Employee training
  • Conflict resolution
  • Workflow optimization
  • Performance evaluation
  • Customer service
  • Team coordination
  • Safety management
  • Equipment maintenance
  • Problem solving
  • Effective communication
  • Leadership skills
  • Documentation accuracy
  • Training and mentoring
  • Priority management
  • Strategic planning
  • [Software] experience
  • Operations management
  • Task delegation
  • Business administration
  • Payroll processing
  • Quality control
  • Budget management

Timeline

SUPERVISOR

ABM
01.2021 - Current

FORELADY

ABM
08.2018 - 01.2021

ESL (ENGLISH AS A SECOND LANGUAGE) DEGREE -

Kingsborough community college
ANXHELA