Anxhela Ismajlsufaj
New York
Summary
Highly-qualified Laboratory Manager with top-notch leadership, planning and problem-solving abilities. Open and clear communicator with disciplined and thorough approach.
Overview
3
3
years of professional experience
Work History
Lab Manager
Ahava Medical Center
10.2020
- Developed detailed plans based on broad guidance and direction.
- Resolved issues with product development from inception through post-commercialization processes.
- Ensured high levels of customer satisfaction by addressing concerns promptly, maintaining open communication channels with clients throughout project lifecycles.
- Interviewed, hired and trained lab technicians to perform experiments and analyze results.
Recepsionist
Lisa’s On Second
06.2018 - 12.2020
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Compiled information from files and research to satisfy information requests.
- Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
Receptionist
Amour De Hair
02.2018 - 07.2019
- Maintained visitor log for entering and leaving facility for security purposes.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Kept reception area clean and neat to give visitors positive first impression.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Phlebotomist
Montefiore Hospital
08.2017 - 12.2018
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Centrifuged blood samples as outlined in clinical protocols.
- Continually sought opportunities for professional development by attending workshops, conferences, and staying up-to-date on industry best practices in phlebotomy techniques.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Education
Bachelor - Health Education
Lehman College
New York, NY05.2023
Medical Assistant -
Abc Training
The Bronx, NY09.2020
College - Liberal Arts And Sciences
Bronx Community College
Bronx, NY12.2019
EKG & Phlebotomy Certificate -
New York Medical Career Training Center
Flushing, NY07.2017
High School Diploma -
Bronx Lab School
Bronx, NY07.2016
Skills
- Accuracy
- Achieving Goals
- Budget Management
- Communication
- Conflict Resolution
- Coordination
- Dynamic
Languages
Albanian
Native or Bilingual
Timeline
Lab Manager
Ahava Medical Center
10.2020
Recepsionist
Lisa’s On Second
06.2018 - 12.2020
Receptionist
Amour De Hair
02.2018 - 07.2019
Phlebotomist
Montefiore Hospital
08.2017 - 12.2018
Bachelor - Health Education
Lehman College
Medical Assistant -
Abc Training
College - Liberal Arts And Sciences
Bronx Community College
EKG & Phlebotomy Certificate -
New York Medical Career Training Center
High School Diploma -
Bronx Lab School
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