Summary
Overview
Work History
Education
Skills
Websites
Quickbooks
Timeline
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ANXHELA SEMA

Queens,NY

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

4
4
years of professional experience

Work History

Accounting Studio Manager

Three Studio Architecture & Engineering
09.2023 - Current
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Coordinated daily studio operations, including scheduling, staff management and customer service.
  • Organized and maintained client databases for accurate communication information.
  • Supervised studio staff for timely, accurate and high-quality task completion.
  • Facilitated communication between clients, staff and vendors for smooth project processes.
  • Kept accurate budgets with all expenses tracked and accounted for.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Inspected account books and recorded transactions.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Coordinated and scheduled meetings and appointments.

Office Assistant

Adria And SPACE+ Entertainment Sh.a
07.2019 - 08.2023
  • Interacted with customers by phone, email, or in-person to provide information.
  • Delivered clerical support by handling range of routine and special requirements.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Monitored security to help maintain equipment, data and information safety.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

BBA - Business And Managerial Economics

Faculty of Economics
Tirana, Albania
10.2020

Skills

  • Filing and data archiving
  • Multi-line phone proficiency
  • Spreadsheet management
  • Team Bonding
  • Office administration
  • Project Management
  • Scheduling
  • Business administration
  • Office management
  • Mail handling
  • MS Office
  • Managing Operations and Efficiency
  • Customer Service
  • Client Rapport

Quickbooks

• Financial Data Entry: Accurately record financial transactions into accounting
software, including invoices, receipts, expenses, and payroll data.
• Reconciliation: Regularly reconcile bank statements, credit card statements, and
other financial records to ensure accuracy and identify discrepancies.
• Accounts Payable: Manage accounts payable by verifying and processing vendor
invoices, tracking due dates, and making timely payments.
• Accounts Receivable: Monitored and maintained accounts receivable, send invoices to
clients or customers, and follow up on overdue payments.
• Expense Tracking: Kept track of company expenses and categorize them
appropriately for budgeting and reporting purposes.
• Financial Reporting: Prepared and generated financial reports such as income
statements, balance sheets, and cash flow statements on a regular basis for
management review.
• Budgeting: Collaborated with management to create and manage budgets, tracking
actual performance against budgeted figures and making adjustments as necessary.
• Record Retention: Maintain organized and secure financial records for audit and
reference purposes, ensuring compliance with record-keeping regulations.
• Vendor and Client Communication: Communicate with vendors regarding
payments and resolve billing discrepancies. Address client inquiries related to
invoices and payments.
• Financial Software Maintenance: Stay up to date with accounting software updates
and enhancements, and provide training to team members as needed.
• Financial Planning: Contribute to financial planning by providing historical financial
data, forecasts, and budget analysis to support decision-making.
• Expense Reimbursement: Process employee expense reimbursement requests,
verifying receipts and compliance with company policies.
• Oversee day-to-day office operations, including managing schedules,
appointments, and meetings.
• Maintain and update project records, contracts, and documentation.
• Handle client communication and inquiries, ensuring a high level of customer
service.
• Manage office budgets, expenses, and procurement of office supplies.

Timeline

Accounting Studio Manager

Three Studio Architecture & Engineering
09.2023 - Current

Office Assistant

Adria And SPACE+ Entertainment Sh.a
07.2019 - 08.2023

BBA - Business And Managerial Economics

Faculty of Economics
ANXHELA SEMA