Anxhelo Cela
Roslindale,Massachusetts
Summary
Dedicated and hardworking professional with a strong work ethic and excellent customer service skills. Adept in decision-making and effective communication, ensuring seamless operations and high levels of customer satisfaction. Known for exceptional attention to detail and physical fitness, contributing to overall productivity and team success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate student with strong organizational skills.
Overview
2
2
years of professional experience
Work History
E-com Shopper
Roche Bros. Supermarkets
06.2022 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Provided exceptional customer service through active listening, empathy, and timely problem resolution.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
Associate of Science - Computer Science
Bunker Hill Community College
Charlestown, MA06.2025
Skills
- Strong Work Ethic
- Customer Service
- Decision-Making
- Communication
- Attention to detail
- Physical Fitness
Languages
Albanian
Native or Bilingual
English
Native or Bilingual
Timeline
E-com Shopper
Roche Bros. Supermarkets
06.2022 - Current
Associate of Science - Computer Science
Bunker Hill Community College
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