Anya Brady
McHenry,IL
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and organization. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Personal Assistant
Helpful Hands
2021.03 - 2024.08
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Prevented degradation of work areas by providing general upkeep and performing small repairs.
Sales Associate & Cashier
TJX Companies
2022.10 - 2023.07
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Nanny
Private Employers
2022.07 - 2023.05
- Engaged with children on age-appropriate level.
- Assisted with light housekeeping duties as well as running errands.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Built positive and nurturing environments to support child social and emotional growth.
- Prepared meals and snacks for children based on dietary guidelines.
- Provided developmentally appropriate activities for children.
- Helped children complete homework assignments and school projects.
Education
High School Diploma -
South Eugene High School
Eugene, OR06.2024
Skills
- Payment Processing
- Upselling
- Inventory Control
- Conflict Resolution
- Product Sales
- Merchandising knowledge
- Product Recommendations
- Merchandise Display
- Cash Register Operation
- Cash Handling Accuracy
- Meeting deadlines
- Product Promotions
- Store Opening and Closing
- Retail Store Operations
- Flexible Schedule
- Exceptional customer service
- Professional Demeanor
- Fitting room maintenance
- Customer Service
- Reliable and punctual
- Time Management
- Listening Skills
- Sales expertise
- Problem-solving skills
Timeline
Sales Associate & Cashier
TJX Companies
2022.10 - 2023.07
Nanny
Private Employers
2022.07 - 2023.05
Personal Assistant
Helpful Hands
2021.03 - 2024.08
High School Diploma -
South Eugene High School
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