Anya Lane-Reaves
Livingston,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Direct Care Worker (for Mother)
Public Partnership Program
Nutley, NJ
09.2022 - 12.2023
- Assisted with activities of daily living such as bathing, dressing and grooming.
- Provided companionship by engaging in conversation and participating in recreational activities.
- Transported patient to doctor appointments and other errands as needed.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared all meals, and laundered clothes.
Administrative Assistant
Careplus New Jersey
Paramus, NJ
10.2019 - 12.2022
- Completed file reviews for program director by ensuring all case notes were up to date and properly filed.
- Ordered all pertinent supplies for department.
- Scheduled appointments, and routed all phone calls to the appropriate parties.
- Facilitated all mass mailings as required.
- Updated all databases to ensure accuracy of all client information.
- Transcribed all executive meeting notes.
Customer Service Representative/Recruiter
Total Records Information Management
Carlstadt, NJ
08.2013 - 01.2017
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
Office Clerk
New Jersey Dept. of Labor Workforce Development
Hackensack, NJ
01.2012 - 01.2013
- Created new filing system for Workforce NJ customers, scheduled daily appointments for counselor, mailed correspondence to partner agencies for scheduled customers, organized and filed monthly attendance sheet.
- Performed general office duties.
Assistant Store Manager
Children’s Place
Bloomfield, NJ
01.2010 - 12.2010
- Ran day to day operations which included daily paperwork and payroll. Supervised a staff of 30 sales associates, resolved customer issues and complaints. Ensured every customer was greeted in a timely fashion.
Education
Associates Degree -
Essex County College
Associates Degree -
Bergen Community College
Skills
- Microsoft Office Suite
- Scheduling
- Mail handling
- Filing
- Appointment Scheduling
- Meeting planning
- Workflow Optimization
Awards
- Outstanding Customer Service, 2003
- Shrink Award, 2002
Timeline
Direct Care Worker (for Mother)
Public Partnership Program
09.2022 - 12.2023
Administrative Assistant
Careplus New Jersey
10.2019 - 12.2022
Customer Service Representative/Recruiter
Total Records Information Management
08.2013 - 01.2017
Office Clerk
New Jersey Dept. of Labor Workforce Development
01.2012 - 01.2013
Assistant Store Manager
Children’s Place
01.2010 - 12.2010
Associates Degree -
Essex County College
Associates Degree -
Bergen Community College
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