Anya Mayer
Killeen,TX
Summary
At Star Ranch Golf Club, excelled in a fast-paced environment, boosting beverage cart revenue through creative marketing and upselling techniques. Demonstrated exceptional adaptability and customer service, fostering loyalty and enhancing guest experiences. Skilled in safe food handling and efficient inventory management, contributing to a significant increase in sales and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Beverage Cart Attendant
Star Ranch Golf Club
09.2021 - 09.2022
- Demonstrated adaptability by working efficiently during high-traffic times while still providing attentive service to patrons.
- Greeted guests and inquired into beverage choices.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Implemented creative marketing strategies for advertising daily specials, resulting in increased sales of featured products.
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
- Established rapport with regular customers, fostering loyalty and repeat business through personalized service.
- Streamlined inventory management with efficient restocking practices, resulting in reduced waste and improved availability.
- Optimized sales opportunities with effective promotion of special events or group packages available at the facility.
- Monitored weather conditions closely, prioritizing guest safety when making decisions about continuing or suspending operations during inclement weather events.
- Managed cash transactions accurately, maintaining accountability for sales revenue collected throughout each shift.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Achieved safe food handling standards by strictly adhering to sanitation guidelines during food preparation and storage processes.
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
Education
Diploma -
Hendrickson Highschool
Pflugerville, TX08.2020
Skills
- Beverage Preparation
- Reliability and punctuality
- Order Accuracy
- Excellent customer service
- Cleanliness and sanitation
- Proper lifting techniques
- Safe Food Handling
- Efficient work habits
- Food Safety Regulations
- Menu Memorization
- Salesmanship
- Driving golf cart
- Employee Training
- Cross-Selling and Upselling
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Customer service excellence
- Team Collaboration
- Adaptability and Flexibility
Timeline
Beverage Cart Attendant
Star Ranch Golf Club
09.2021 - 09.2022
Diploma -
Hendrickson Highschool
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