Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Work Availability
Timeline
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ANYA MCPHERSON

Eastampton,NJ

Summary

Working towards improvement of policies and protocols of the Criminal Justice System Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience
1
1
Certification

Work History

HR Administrator, Payroll Coordinator, Sales Admin

Commercial Cleaning Corporation
05.2016 - Current
  • Responsible for processing bi-weekly payroll for over 300 employees
  • Updated employee record and personnel files
  • Conducted onboarding for new employees
  • Composed proposals for prospective clients
  • Obtained and executed legal documents for state
  • Reduced turnover rates by implementing incentive plan
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Assisted with writing job postings and job descriptions for boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Police Department Intern

Burlington
10.2021 - 03.2022
  • Rotated throughout department (Investigation, Armory, Dispatch, Community
  • Resources)
  • Shadowed numerous officers and detectives while working, conducting investigations and responding to calls
  • Accompanied officers on search warrants, responded to crimes
  • Integrated into all aspects of law enforcement from administrative to school resource officers
  • Shadowed investigation unit that interpreted surveillance footage and recorded phone data
  • Sat with and observed how calls were dispatched and to whom calls were given. 120 calls per shift
  • Participated in numerous ride-along with officers performing H.I.T.E (High Intensity Traffic Enforcement)
  • Worked effectively in fast-paced environments.
  • Worked well in team setting, providing support and guidance.
  • Self-motivated, with strong sense of personal responsibility.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Passionate about learning and committed to continual improvement.

Data Entry Analyst

Medical Diagnostic Laboratories
06.2012 - 04.2016
  • Ensured accuracy and validation of data entered into system and managed over 50 customer call per day.
  • Manually entered text and numerical data from e-requisitions into MDL database and uploaded digital files
  • Reviewed submitted data for deficiencies and errors
  • Flagged any requisitions that had missing or inconsistent information
  • Completed data entry tasks with accuracy and efficiency.
  • Used computer software to store and retrieve data.
  • Organized, sorted, and checked input data against original documents.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Scanned documents and saved in database to keep records of essential organizational information.

Order Entry Manager

Canon Business Solutions
04.2011 - 04.2012
  • Organized and updated databases, records and other information resources.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Reviewed and approved purchase orders and invoices for accuracy and completeness.
  • Sourced vendors, built relationships, and negotiated prices increasing leasing and sales by 45%.
  • Established and maintained accurate records of purchases, pricing and payment terms.

Data Entry Analyst/Fact Finder

Navigant Consulting
06.2008 - 04.2011
  • Settled or dismissed claims based on findings of autopsy reports and investigatory documentation
  • Scoured through over 5,000 pieces of documentation to substantiate either asbestosis or mesothelioma was contracted before WTC Disaster
  • Investigated iron and metal companies’ asbestos removal to base mesothelioma claims
  • Checked for accuracy by verifying data and records.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Communications Assistant

AT&T
01.1999 - 05.2008
  • Acted as confidential transparent link between hearing and those who were hearing or visually impaired
  • Voiced conversations to voiced users and typed verbatim conversations back to TTY/TDD users
  • Regional trainer for new relay operators coming into company; (NJ, PA and DE)
  • Manned 36-person call center which ran 24 hours
  • Remained calm and poised in stressful situations, diffusing angry callers and mitigating issues.
  • Monitored call queues and worked quickly to answer and resolve inquiries within target timeframes.
  • Assisted colleagues with achieving task requirements, aiding team productivity and performance.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Completed continuous capturing and special requests such as reading back portions of conversation.
  • Took verbatim notes of personal conversations between parties.
  • Translated verbal conversations for impaired individuals.

Office Automation Clerk

Defense Finance And Accounting Services
09.1994 - 01.1999
  • Input data into spreadsheets and databases.
  • Reviewed files, records, and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reduced call wait time by 65% in three-months.
  • Edited and proofread documents for 100 % accuracy and completeness.

Education

Bachelor of Arts - Law and Justice Studies, Criminal Justice, Psychology

Rowan University
Glassboro, NJ
05.2022

Associate of Arts - Criminal Justice, Psychology

Rowan College
Mount Laurel, NJ
05.2016

Skills

  • Cultural Awareness
  • MS Office
  • Critical Thinking
  • Organization and Time Management
  • Excellent Communication
  • Multitasking Abilities
  • Written Communication
  • Problem-Solving
  • Criminal Law Knowledge
  • Legal Jargon Knowledge
  • Excellent Investigative And Reporting Skills
  • Background Investigation
  • Preparing Correspondence
  • Outstanding Organizational Skills
  • In-Person and Telephone Interviewing
  • Administering Payroll

Accomplishments

  • Achieved employee retention rate through effectively helping with screening and the selection process.

Certification

NJ Notary Public Universal Life Ministry Certification PTK Member (National Honor Society) Alpha Phi Sigma Member (Criminal Justice Honor Society) COVID-19 Contact Tracing Certification Epidemiology Certification April 2009- May 2012 January 1996- April 2012

Additional Information

EXPUNGEMENT


  • Worked on expungement process for 20 years until the case was disposed of in 2022
  • Became familiar with verbiage and actions to take while providing paramount documents
  • Gathered information and facts to support existing documentation
  • Investigation
  • Performed fact-finding information for lawsuits
  • Reviewed autopsy reports (i.e., narratives, medical records, and photographs) to determine any pre-existing conditions leading to death
  • Document preparation required to file cases (i.e. briefs and other supplemental documents)
  • Pro Se Litigation
  • Represented and prevailed in personal court matters
  • Research of legal concepts, case laws, opinions of court, statutes, and regulations
  • Writing legal documents such as contracts, intent-to-sue letters, lawsuits, and appeals

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Police Department Intern

Burlington
10.2021 - 03.2022

HR Administrator, Payroll Coordinator, Sales Admin

Commercial Cleaning Corporation
05.2016 - Current

Data Entry Analyst

Medical Diagnostic Laboratories
06.2012 - 04.2016

Order Entry Manager

Canon Business Solutions
04.2011 - 04.2012

Data Entry Analyst/Fact Finder

Navigant Consulting
06.2008 - 04.2011

Communications Assistant

AT&T
01.1999 - 05.2008

Office Automation Clerk

Defense Finance And Accounting Services
09.1994 - 01.1999

Bachelor of Arts - Law and Justice Studies, Criminal Justice, Psychology

Rowan University

Associate of Arts - Criminal Justice, Psychology

Rowan College

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ANYA MCPHERSON