Anya E. Michael

· Assisted with comprehensive pre- and post-operative patient care, including vital signs monitoring, mobility support, and hygiene care.

· Administered medications via oral, subcutaneous, intramuscular, rectal, and enteral routes under RN supervision, ensuring safe delivery and accurate documentation.

· Prepared and administer enteral tube feeds, monitor tolerance, and maintain tube site integrity.

· Performed wound care and assist with dressing changes, monitoring for infection or complications.

· Collaborated with RNs and surgical teams to support coordinated, high-quality patient care.

· Documented assessments, care provided, and patient responses in electronic health records.

· Supported family education and provide emotional reassurance throughout the surgical recovery process.

• Oversaw and maintained patients' rooms, supply rooms, and nurse stations.
• Cared for clients with a wide variety of diagnoses.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with patients.
• Reduced risk of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Delivered training to new hires.
• Supported development of CNAs by offering resources and collaborating with the Development of Nursing Council to create solutions.

• Managed daily cafe operation and back office, opening/closing activities, employee assignments, and supply management.
• Elevated customer loyalty by using strong communication abilities to resolve customer problems.
• Maintained state sanitation regulations.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Performed cash drawer reconciliation.
• Conducted employee onboarding and training.

• Provided excellent customer service, front-end support, and barista services.
• Created and served baked goods and beverage pairings.
• Executed store opening and closing.
• Delivered training to new employees.
• Recommended products based on a solid understanding of individual customer needs and preferences.
• Maintained health standards by cleaning and sanitizing work areas daily.