Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anya Morgan

Hickory,MD

Summary

Seeking a responsible and challenging position with a turbulent and dynamic within an organization that offers opportunities for personal and professional development an where i can best utilize my knowledge and skills.


Overview

7
7
years of professional experience

Work History

Team Lead

Goodwill
01.2020 - Current
  • Worked different stations to provide optimal coverage and meet production goals: These may include cashiering, tagging clothes or unloading product trailers.
  • Helped answer customer questions about the company returns policy.
  • Greeted customers and unloaded donations or informed them about the company's pickup service provided.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Completed change orders and new product trailers when needed.
  • Answered phone calls regarding customers questions of donations or other services locally that could be helpful.
  • Helped assist cashiers at the register.
  • Sorted and priced donations to be placed onto sales floor for sale.
  • Issued refunds.
  • Pulled old merchandise off of floor to make room for the new product.
  • Researching the profit of donated goods & creating labels for the product to be sent to Goodwill's online website.
  • Keyholder and housekeeping duties.

Cashier

Goodwill
09.2017 - 01.2020
  • Welcomed customers and answered questions pertaining to the store.
  • Helped assist customers with clothing merchandise on the sales floor.
  • Rang up customers and bag their merchandise at the register.
  • Helped maintain a clean and safe environment for staff and customers.
  • Worked flexible hours to meet business needs.
  • Put new clothing out in the correct placement on the sales floor for customers to shop daily.

Education

Bachelor of Science -

Winston-Salem State University
Winston-Salem, NC
08-2018

Skills

  • Trend tracking
  • Work assignment delegation
  • Performance monitoring
  • Change management
  • Leadership/ training Skills
  • Customer Service
  • Written & verbal communication skills
  • Microsoft Office ( Word, Powerpoint, Excel, OneNote)

Timeline

Team Lead

Goodwill
01.2020 - Current

Cashier

Goodwill
09.2017 - 01.2020

Bachelor of Science -

Winston-Salem State University

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Anya Morgan