Summary
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Hi, I’m

Anya Paxton

Fort Lauderdale,FL
Anya Paxton

Summary

With over two decades of extensive experience in customer facing roles and a whole range of skills in sales environments, I offer a well-rounded and engaging presentation with excellent communications skills.

With an easy-going and friendly personality a self-driven, can-do attitude and a strong work ethic, I offer to be an asset to any company. My life experience in working with high-end customers in the yacht industry for 8 years it has taught me to be results driven, detail orientated and to problem solve independently.

My adventurous nature and extensive life experiences in travelling the world with working in various industries has taught me to be versatile, flexible, and easily adaptive. An open mind set to learning new skills and can easily communicate with people from different cultures and backgrounds.

Work History

KE George, Pty
George, Western Cape, South Africa

Retail Business Owner
11.2017 - 10.2020

Job overview

  • Kids Emporium George was retail baby and kids store.
  • Financial hardship in 2020 in retail sector had forced business closure.
  • Ordering and management of stock levels.
  • Customer services liaison and after care.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Reconciled daily sales, returns and financial reports.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
  • Oversaw business budget planning and administration, accounting functions, purchasing and monthly payroll to handle financial needs.
  • Coached, counseled and disciplined employees.
  • Complied with legal requirements and set up surveillance measures to secure merchandise.
  • Trained and motivated employees to perform daily business functions.

Professional Yachting
Ft Lauderdale, FL

Chef & Stewardess
11.2008 - 09.2016

Job overview

  • Location: Caribbean and USA, East Coast.
  • Meal planning, food preparation and presentation for yacht owners and guests.
  • Maintaining 5 Star level service at all times.
  • Management of interior crew members.
  • Monitored line processes to maintain consistency in quality, quantity and presentation.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Verified compliance in preparation of menu items and customer special requests.
  • Provisioning fo yacht supplies, fresh and local ingredients to lower grocery costs
  • Management of expenses and financial accounts, petty cash.
  • Execution of housekeeping duties of boat interior
  • General administration of banking of financial accounts.
  • General housekeeping and laundry.

3D Marketing
George, Western Cape, South Africa

Sales Representative
07.2006 - 10.2008

Job overview

  • Effective and efficient achievement of target sales and customer care support to all major grocery and mini retailers.
  • Achieving monthly sales targets and implementation of promotion grids.
  • Monitor sales to ensure sales targets were achieved monthly, driving of ad-hoc promotions to increase sales.
  • Development of alternative strategies to increase sales.
  • Management, training, and support of field force merchandisers.
  • Communication of promotional activities to field force for implementation.
  • Ensure informed time frames and understanding objectives of various promotions.
  • Monitoring of competitor’s new innovations.
  • Maintenance and implementation of promotional activities within stores.
  • Ordering, delivery, and execution of POS material to stores.
  • Ensuring sufficient stock has been ordered within required timeframes and promotional activities.
  • Offering product knowledge and support to In-Store Management.
  • Ensuring execution of generic Planograms are implemented and store-specific planograms category flow is maintained.
  • Provide feedback to clients with regards to forward share changes also ensuring forward share is reflected on shelf as per rate of sale.
  • Ensure market share is reflected in categories and shelf layout is implemented and maintained.
  • Communicate sales targets to Field Force representative.
  • Ensure stock pressure was applied In-store by increasing stock volumes.
  • Identify in-store cross-merchandising opportunities.
  • Ensure forward share reflects ROS.
  • Monitoring of in-store pricing was accurate at all times.
  • Limiting out-of-stocks product within stores.
  • Minimization of credit notes, product damages and shelf-life dates.
  • Ensure timeous promotional activities implemented.
  • Monitoring and controlling of cell phone, fuel, vehicle, training, travel, overtime, and stationary expenses.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

Matrix-Data Ltd.
London, United Kingdom

Data Entry Clerk & Receptionist
12.2003 - 12.2006

Job overview

  • Database management.
  • Management and training of reception and data capturing staff.
  • General reception and office administration duties.
  • Sorted documents and maintained organized filing process.
  • Organized, sorted and checked input data against original documents.
  • Located and corrected data entry errors and reported to management.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Completed data entry tasks with accuracy and efficiency.

Morning Milk Distributor
George, Western Cape, South Africa

Receptionist, and Cashier
01.2006 - 04.2006

Job overview

  • Customer service and product support.
  • General reception and switchboard duties.
  • Management of kiosk till cash.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.

Master Currency Ltd.
Johannesburg, Gauteng, South Africa.

Foreign Exchange Consultant
12.2000 - 12.2003

Job overview

  • Exchanging of physical monetary currencies.
  • Handling and banking of large quantities of cash.
  • Tracking of transactions and balancing till cash at day end.
  • Controlling and limiting counterfeit bills.
  • Selling of Kruger Gold Coins.
  • VAT Check return and processing for international visitors.
  • Customer care, service, information, and support.
  • Working day and night shifts, due to being located at an International Airport.
  • General administrational office duties.

Education

Hoerskool Goudrif
Germiston, South Africa.

High School Diploma
12.2000

Skills

  • Excellent Written and Verbal Communication
  • Strategic & persuasive Selling
  • Adaptable and Flexible
  • Strong Communication and Interpersonal Skills
  • Strong Organizational Skills
  • Ease with Computer Literacy and Technology
  • Multitasking and Time Management
  • Meeting Sales Goals
  • Teamwork and Collaboration
  • Upbeat and Positive Personality

Certification

PADI Diver Advanced 2010

Chez Gourmet Chef Course – Cape Town, September 2010

The Living Cuisine Academy - Raw Gourmet Chef Certification – March 2015

STCW - Elementary First Aid, Marine Fire Fighting, Personal Safety & Social Responsibility + Personal Safety Techniques for open waters.

Additional Information

My family and I have recently immigrated from South Africa to the United States. I am currently looking for a self employment option that I can manage from home while supporting my daily family life.

Languages

Afrikaans
Native or Bilingual

Timeline

Retail Business Owner

KE George, Pty
11.2017 - 10.2020

Chef & Stewardess

Professional Yachting
11.2008 - 09.2016

Sales Representative

3D Marketing
07.2006 - 10.2008

Receptionist, and Cashier

Morning Milk Distributor
01.2006 - 04.2006

Data Entry Clerk & Receptionist

Matrix-Data Ltd.
12.2003 - 12.2006

Foreign Exchange Consultant

Master Currency Ltd.
12.2000 - 12.2003

Hoerskool Goudrif

High School Diploma

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Anya Paxton