ANYA PINK

Compassionate and Highly experienced professional with over 15 years in customer service across healthcare, sales, and logistics. Proven ability to resolve complex issues and effectively manage high call volumes. Proficient in key billing codes such as CPT-4 and ICD-9, demonstrating a strong background in claims management. Prepared to make a significant impact in the next role by accurately assessing and processing claims, resolving complex issues, and ensuring customer satisfaction. Collaborative team player focused on achieving results and adapting to changing needs. Recognized for analytical thinking, strong communication skills, and meticulous attention to detail. Possesses a solid foundation in customer service and administrative tasks, coupled with a keen interest in healthcare claims processing. Quick to learn industry-specific software and master medical coding for accurate claim submissions. Ready to utilize and develop problem-solving and communication skills in a Customer Engagement role.