Anya Rochester
Orlando,FL
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
2
2
years of professional experience
Work History
FRONT DESK RECEPTIONIST
European Wax Center
09.2022 - 09.2023
- Greeted guests promptly and consistently set professional tone with friendly assistance
- Operated POS system, processed transactions and issued receipts
- Provided guests with company information and addressed questions and complaints
- Answered telephone calls to provide information, take messages and set up appointments.
BRAND AMBASSADOR
Hollister
09.2022 - 12.2022
- Handled cash and credit transactions, issued correct change and processed online orders
- Helped maintain a clean and orderly work environment
- Helped customers find desired items and sizes by closely supporting each person throughout the buying process
- Greeted customers warmly and offered assistance in finding needed merchandise.
FRONT DESK RECEPTIONIST
Esporta Fitness
07.2021 - 01.2022
- Greeted and checked in members
- Shared information about office hours, procedures and requirements to resolve walk-up and telephone questions
- Interacted with guests using professional, friendly customer service
- Answered telephone calls to provide information, take messages and set up appointments.
Education
Associate of Arts - Psychology
Seminole State College of Florida
Orlando, FL12.2023
High School Diploma -
G-Star School of Arts
Lake Worth, FL05.2021
Skills
- Scheduling Appointments
- Customer Service
- Answer Telephone Calls
- Multitasking
- Problem-Solving
- Collaboration
Languages
English
References
Dominic Rowe, (919) 748-0864
Mia Robinson, (334) 296-8243
Timeline
FRONT DESK RECEPTIONIST
European Wax Center
09.2022 - 09.2023
BRAND AMBASSADOR
Hollister
09.2022 - 12.2022
FRONT DESK RECEPTIONIST
Esporta Fitness
07.2021 - 01.2022
Associate of Arts - Psychology
Seminole State College of Florida
High School Diploma -
G-Star School of Arts