Anya Twillie

• Managing timelines, creative resources, brand scopes and deliverables for large and complex multi-channel campaign projects for a variety of CPG clients ranging from the world’s largest bread producer to one of the largest alcoholic beverage companies in the U.S.
• Recruited, hired and trained employees on operations and performance expectations.
• Identified a training documentation gap, and worked directly with the Finance department to create the first documentation to train Project Management on how to correctly create estimates and process billing information.
• Assisted the Head of Program Management in implementing Workfront as the main timeline creation and resource management tool for the Chicago office.
• Onboarded and created standardized processes and templates for new clients as a part of the agency onboarding process
• Managed staff, financials and key performance indicators to facilitate business operations.

• Managed timelines, scope and coordinating resources for a variety of digital projects ranging in complexity from product launches to digital promotions that require integrations with several business partners.
• Supported the agency’s initiative to strengthen its global partnership with Facebook. Through that exclusive partnership, Leo Burnett was given beta access to several Facebook tools.

• Defining overall project management department goals and based on our client and agency leadership team’s short-term and long-term objectives and delegating to senior and junior project managers on the team.
• Cultivated an engaged and enthusiastic team culture by keeping the team's mental health and goals at the forefront of my mind, while also removing blockers that inhibited team from executing deliverables at 100% accuracy.
• Worked with development team leads to overhaul JIRA structures for development, email and content updates, in order to ensure clarity and accuracy with all dev tasks
• Creating and maintaining team staffing plans based on scoped and incremental work.
• Continuously collaborating with other department leads to identify and create process improvements and efficiencies to reduce friction points and save time.
• Streamlined promotion prize fulfillment documentation so that the creation and maintenance of the document is done programmatically instead of manually, which freed up 3 weeks to a month in project timelines.
• Created business requirements for new component builds and enhancements that came through the intake process, and worked with the Business Analyst team to create user stores and functional specs based on those business requirements.
• Worked closely with the scrum master to prioritize JIRA tickets for releases during weekly bi-weekly sprint planning meetings to ensure the needs of the client and vendor stakeholders are met.

• Managed highly complex web-based projects and Loyalty programs using an agile sprint process, while also coordinating with 3rd party vendors to define back-end flows and integrations.
• Coordinated with UX design teams and development teams to provide web designs that are not only achieving design best practices, but also meeting AA standards for ADA compliance.
• Assisted leadership with reviewing and defining scope for all planned projects as a part of yearly brand planning.
• Ensured that the members of my team were tracking towards overall department goals, while still tracking towards their personal and career goals during performance reviews.
• Assessed project risks and devised mitigation strategies to avoid potential roadblocks.
• Worked as the digital product owner for PMUSA websites and coordinated with client stakeholders to intake, estimate and schedule new work that wasn’t included in the initial scope of work that’s planned for the year.

• Continued to manage timelines, scope and coordinating resources for a variety of digital projects on the Altria account.
• I was the lead project manager on high profile client initiatives, including the launch of the IQOS eCommerce website in the U.S., and the first ever Marlboro loyalty program Marlboro Rewards.
• I was the lead project manager responsible for migrating Altria’s largest branded website (Marlboro.com) over to the Adobe AEM platform. I oversaw integration testing to ensure that the new site is launched on time and in pristine condition.
• In addition to managing the migration as a PM, I also assisted the content authoring team with ensuring that assets and copy were appropriately populated on multiple PMUSA site during the migration.
• Provided support and guidance to junior project management team members on the team to help enable them to complete their projects on time and within scope.

• Strengthened and evolved client relationships by identifying digital solutions and strategies to meet their business development needs. These solutions ranged from creating web apps and minor website enhancements, to full website redesigns and rebranding projects.
• Managed the development, creative and strategy teams to ensure that projects hit their key milestones and deadlines within project timelines, as well as to ensure that projects remain within budget.

My responsibilities are to act as a point of communication between the client and my production team to ensure that the client’s weekly ads are error free. This requires me to maintain an almost constant level of communication between the client, the production studio, and vendors. Additionally, these ads run on very tight schedules that have strict deadlines, and it’s up to me to ensure that my team meets these deadlines throughout the production process.

I began my time at Schawk as an Account Services Intern, assisting the account team with daily tasks such as estimate, preparing client meeting notes, wall reviews, putting together competitive decks and conducting research for advanced planning projects. Additionally I managed smaller projects for clients such as in store flyers, newspaper ads and inserts from kick-off to release. I was promoted within Schawk, Inc. to an Account Coordinator/Executive position when the company acquired OfficeMax as a new client account. In this position I managed the production of all of OfficeMax’s catalogs including the 900+ page Maxi catalog. I acted as the main point of contact between OfficeMax’s marketing team and my catalog production team, and was in constant contact with the client at all times. This task was particularly daunting when several catalogs are being produced at once, but I was able to remain organized and keep my team on track to release 10 catalogs (just over 10,000 pages total) on time within 6 months.

Web Project Management · Facebook Marketing · Analytics · Social Media Communications · Online Advertising · Communication · Content Management · Web Content Writing · Social Media Measurement · Content Strategy · Online Marketing

I was a fall intern for a Chicago centered sports website his Internship I got my first exposure to online promotions. I also helped to promote the website at local high school football games. I also created player and team pages for local high schools.

I was a summer intern for this start-up, online fantasy football website. I was in charge of creating charts and player pages, and implementing marketing strategies for the website.