Anya Young
Worth
Summary
Dynamic and customer-focused professional with extensive experience in hospitality roles at Maple N Jams and La Fiesta Mexican Restaurant. Excelled in multitasking and customer service, enhancing dining experiences through efficient service and a warm presence. Demonstrated expertise in cash handling and hospitality service, contributing to significant improvements in customer satisfaction and operational efficiency.
Hospitality professional with strong background in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Hostess, Expeditor, Server
Maple N Jams
01.2023 - 08.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, seating and checking out customers simultaneously.
- Greeted customers warmly upon arrival and provided friendly and inviting presence throughout dining experience.
- Took to-go orders by phone and tablet via: DoorDash, Post Mates, and Uber Eats, answered customer questions, and informed of accurate wait times.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Hostess
La Fiesta Mexican Restaurant
01.2022 - 05.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
No Degree - Psychology
The University of Alabama
Tuscaloosa, AL05-2028
High School Diploma -
St. Laurence High School
Burbank, IL05-2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Cash handling
- Strong work ethic
- Professional appearance
Affiliations
- The United States Marine Corp, I am on Medical Hold expecting to leave for Basic Training after early May 2025.
Timeline
Hostess, Expeditor, Server
Maple N Jams
01.2023 - 08.2024
Hostess
La Fiesta Mexican Restaurant
01.2022 - 05.2022
No Degree - Psychology
The University of Alabama
High School Diploma -
St. Laurence High School
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