Anyadike John Onwuchekwa
Gainesville,FL
Summary
I am passionate about my mission of equipping people to be better than their best by imparting them with the skills and knowledge that would make them resourceful and productive in life. I am a strong team player. I function in any situation that I find myself. I am resilient with a positive attitude and outlook on life. I push until something happens that will lead my team to achieve the desired target. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Business Partner
Central Sterile Processing Services
01.2017 - Current
- Primary duties in this role are:
- Data collection, labeling and tracking: Inventory management of surgical instruments, labeling of instruments and data collection, collation and documentation in tracking system for easy tracking and detection of missing instrument, chemical and surgical materials data
- Communicating with Healthcare Personnel: Customer care services in the SPD involve maintaining clear and open lines of communication with various healthcare personnel, including surgeons, nurses, and other clinicians
- The SPD technologist addresses inquiries, provides information about instrument availability, and responds promptly to any concerns or special requests
- Instrument and Equipment Requests: SPD customer care is responsible for receiving and processing requests for specific instruments and equipment needed for medical procedures
- This involves accurately identifying the required items, ensuring their availability, and coordinating their timely delivery to the operating room or other clinical areas
- Inventory Management: Customer care services are essential for maintaining an accurate inventory of sterile instruments and equipment
- They track usage, monitor stock levels, and ensure that instruments are properly replenished to meet the demands of various procedures.
Order Processing
- When healthcare facilities need to order new instruments or equipment, customer care services facilitate the procurement process
- This involves liaising with suppliers, placing orders, and tracking shipments to ensure timely delivery
- Handling Sterilization and Decontamination Concerns: In cases where there are concerns about the cleanliness or sterility of instruments, customer care services collaborate with the sterilization team to address these issues promptly
- They ensure that contaminated or compromised instruments are properly managed and replaced as needed
- Quality Assurance and Compliance: Customer care services play a role in maintaining compliance with relevant regulations and standards, such as those set by organizations like the Joint Commission
- They assist with documentation, record-keeping, and audits to ensure that processes are in accordance with industry guidelines
- Resolving Issues: When there are discrepancies, delays, or other issues related to instrument availability, cleanliness, or functionality, customer care services work to resolve these problems quickly
- This might involve coordinating with different departments, investigating root causes, and implementing corrective actions
- Providing Training and Education: Customer care services may be responsible for providing training and education to healthcare personnel regarding the proper handling, care, and maintenance of instruments and equipment
- This helps prevent damage, maintain functionality, and ensure the longevity of these items
- Feedback Collection and Improvement: Customer care services gather feedback from healthcare personnel about the quality of instruments and services provided by the SPD
- This information is valuable for identifying areas of improvement and enhancing overall customer satisfaction
- Emergency Response: In urgent situations, such as unexpected increases in demand or instrument failures, customer care services collaborate with other SPD staff to address the situation promptly and ensure that patient care is not compromised.
Travel Sterile Technician
Cameo Consulting Group, LLC
01.2023
- Reprocessing surgical equipment and instruments for reuse
- Reprocessing endoscope for use in surgical procedures
- Sterilizing surgical equipment to render it safe for reuse
- Assembly and repacking of reprocessed medical and surgical equipment
- Collecting used and contaminated equipment, instruments, and supplies for sorting and decontamination
- Manually cleaning supplies of contaminants, removing waste matter, and operating and maintaining decontamination equipment
- Preparing and packing decontaminated supplies for sterilization
- Monitoring and operating sterilization equipment
- Examining supplies meticulously to ensure they are properly cleaned and sanitized
- Testing and reporting any issues or problems with the sterilization equipment
- Sterilizing, preparing, wrapping, and organizing equipment into instrument trays for use during medical procedures
- Preparing and delivering all necessary equipment and instruments for surgeries, examinations, medical procedures, and medical carts
- Maintaining records of sterilization procedures, sterilized items, equipment maintenance, and supplies
- Controlling the inventory, reordering supplies, and checking expiration dates
- Data entry and analysis of daily activities in SPD, performance, and incidence reports
- Customer relations with various stakeholders that do business with SPD.
Sterile Processing Technician
Health Trust workforce Solutions
01.2022 - 01.2023
- Reprocessing surgical equipment and instruments for reuse
- Reprocessing endoscope for use in surgical procedures
- Sterilizing surgical equipment to render it safe for reuse
- Assembly and repacking of reprocessed medical and surgical equipment
- Collecting used and contaminated equipment, instruments, and supplies for sorting and decontamination
- Manually cleaning supplies of contaminants, removing waste matter, and operating and maintaining decontamination equipment
- Preparing and packing decontaminated supplies for sterilization
- Monitoring and operating sterilization equipment
- Examining supplies meticulously to ensure they are properly cleaned and sanitized
- Testing and reporting any issues or problems with the sterilization equipment
- Sterilizing, preparing, wrapping, and organizing equipment into instrument trays for use during medical procedures
- Preparing and delivering all necessary equipment and instruments for surgeries, examinations, medical procedures, and medical carts
- Maintaining records of sterilization procedures, sterilized items, equipment maintenance, and supplies
- Controlling the inventory, reordering supplies, and checking expiration dates
- Data entry and analysis of daily activities in SPD, performance, and incidence reports
- Customer relations with various stakeholders that do business with SPD.
Travel Tech Team Lead
Capital Memorial Hospital
01.2022
- Sterile Services Operations- Central, Training and monitoring the implementation of learning outcomes by new employees
- Supervising the daily operations of employees in decontamination, assembly, and sterilization
- Documenting and troubleshooting areas of concern within the domestic operations of the department
- Ensure that the daily operational log of sterilizer, washer and Censitrac are operational for maximum smooth operations
- Liaise with OR management about special needs, changes, and implementation of same is done is timely manner as it relates to the SPD and the OR daily outcome
- Ensure all anesthesia carts are sterilized and restocked for both use again in the procedure room
- Data entry and analysis of daily activities in SPD, performance, and incidence reports
- Customer relations with various stakeholders that do business with SPD.
Anesthesia Technician
Health Shands Hospital
01.2022
- Clean, calibrate, and troubleshoot all an anesthesiologist's tools
- Ensure time supply and stocking of all medications and anesthesia materials needed in the surgical room
- Standby to attend to any call or needs of the anesthesiologist while in the operating room
- Clean up all used items and sterilize anesthesia equipment after each procedure
- Document all processes and activities related to the full functioning of the daily activities of the anesthesia technician
- Ensures disposal of supplies as well as equipment used
- Replacing used parts with sterile ones and replacing stocks with various supplies and drugs from pharmacy according to the guidelines of CDC
- Data entry and analysis of daily activities in Anesthesia Department, performance, and incidence reports
- Customer relations with various stakeholders that do business with the Anesthesia department.
STERILE PROCESSING TECHNICIAN
CENTRAL STERILE
01.2017 - Current
- Reprocessing surgical equipment and instruments for reuse
- Reprocessing endoscope for use in surgical procedures
- Sterilizing surgical equipment to render it safe for reuse
- Assembly and repacking of reprocessed medical and surgical equipment
- Collecting used and contaminated equipment, instruments, and supplies for sorting and decontamination
- Manually cleaning supplies of contaminants, removing waste matter, and operating and maintaining decontamination equipment
- Preparing and packing decontaminated supplies for sterilization
- Monitoring and operating sterilization equipment
- Examining supplies meticulously to ensure they are properly cleaned and sanitized
- Testing and reporting any issues or problems with the sterilization equipment
- Sterilizing, preparing, wrapping, and organizing equipment into instrument trays for use during medical procedures
- Preparing and delivering all necessary equipment and instruments for surgeries, examinations, medical procedures, and medical carts
- Maintaining records of sterilization procedures, sterilized items, equipment maintenance, and supplies
- Controlling the inventory, reordering supplies, and checking expiration dates.
CUSTOMER CARE ADMINISTRATION AND FLOOR TECHNICIAN
CROTHAL HEALTHCARE, UF SHANDS HEALTHCARE
01.2015 - 01.2016
- Administrative duties which include managing office operations and detailing operational activities for the day
- Ensure all surgical floors are terminally disinfected
- Attending to the needs of clients through phone calls and physically accessing what they request
- Filling in customer request forms and daily attendance restocking in customer area
- Auto scrub all floor areas in assigned working areas
- Ensure that housekeeping activities are properly done by those designated
- Monitor all Auto scrubbing activities in both patient and customer area as well as surgical zones
- Receives incoming mails and appointing required assistance to handle such requests
- Daily make calls to areas of need and customers to ascertain their need list
- Document all reports.
Performance Coaching and Training supervisor
KAIZEN COMMUNICATIONS
02.2017 - 03.2020
- Consulting on Career potentials and productivity coaching
- Leadership training courses for staff of small-scale industries and enterprises
- Business strategy formulation for home business and small-scale enterprises
- Developing business model for small home start ups
- Personal Leadership Development
- Peak Performance training for Individuals in home and small start ups.
PHARMACY TECHNICIAN
UF
- 01.2013
- Filling of prescription orders for the pharmacist to sort out correctly and approve
- Restocking medications in the counter
- Filling out medication records
- Moving medications to and from the lab to the pharmacy for patient’s prescription
- Updating medication records according to pharmacist request with records on file.
CATERING ASSOCIATE FOOD AND NUTRITION
UF SHANDS HEALTHCARE
02.2013 - 11.2013
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained flexible work schedule to meet event needs.
- Cleared dishes and glassware quickly following each course.
- Delivered catered food and supplies to facility for on-time set-up.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
FOOD AND NUTRITION ASSOCIATE
01.2013
CATERING ASSOCIATE
- Prepare menu selection list for patients in the hospital
- Load menu in the cart
- Pass trays to patients in the designated floors
- Meet with patients to know their preference according to the dietician menu list and doctor recommendation.
Education
Ph.D. - Human Resources Management
Capella University
MSML -
Western Governors University
Salt Lake City, Utah2019
MBA - Human Resources
Lagos State University
2007
B.Sc. Agric - Technology
Federal university of Technology Owerri
1997
High School Diploma -
Unity Secondary School Apapa
1987
Skills
- Customer Experience
- Customer Relationship Management
- Product and Service Recommendations
- Timely Order Fulfillment
- Interpersonal skills
- Intrapersonal skill
- communication skills
- Team player
- Problem Solving
- IBM SPSS Knowledge
- Microsoft office suite
Timeline
Travel Sterile Technician
Cameo Consulting Group, LLC
01.2023
Sterile Processing Technician
Health Trust workforce Solutions
01.2022 - 01.2023
Travel Tech Team Lead
Capital Memorial Hospital
01.2022
Anesthesia Technician
Health Shands Hospital
01.2022
Performance Coaching and Training supervisor
KAIZEN COMMUNICATIONS
02.2017 - 03.2020
Business Partner
Central Sterile Processing Services
01.2017 - Current
STERILE PROCESSING TECHNICIAN
CENTRAL STERILE
01.2017 - Current
CUSTOMER CARE ADMINISTRATION AND FLOOR TECHNICIAN
CROTHAL HEALTHCARE, UF SHANDS HEALTHCARE
01.2015 - 01.2016
CATERING ASSOCIATE FOOD AND NUTRITION
UF SHANDS HEALTHCARE
02.2013 - 11.2013
FOOD AND NUTRITION ASSOCIATE
01.2013
Order Processing
PHARMACY TECHNICIAN
UF
- 01.2013
CATERING ASSOCIATE
Ph.D. - Human Resources Management
Capella University
MSML -
Western Governors University
MBA - Human Resources
Lagos State University
B.Sc. Agric - Technology
Federal university of Technology Owerri
High School Diploma -
Unity Secondary School Apapa
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