Anyah Mason
St Louis,MO
Summary
Accomplished Hospital Service Technician at St Mary's Hospital and Medical Center, adept in leveraging organizational skills and a strong foundation in customer service to enhance patient care and support medical staff. Demonstrated ability to adapt to new technologies and lead teams effectively, ensuring operational excellence and improved customer satisfaction. Skilled in decision-making and teamwork, contributing to significant process improvements.
Overview
3
3
years of professional experience
Work History
Hospital Service Technician
St Mary's Hospital and Medical Center
06.2024 - Current
- Collaborated with medical staff to confirm availability of medical equipment for patient care.
- Monitored inventory levels to keep all medical equipment properly stocked.
- Developed strong communication and organizational skills through working on group projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Associate
Marshalls & HomeGoods
08.2023 - 06.2024
- Greeted customers and offered assistance for increased customer satisfaction.
- Utilized customer feedback to improve product offerings.
- Answered questions about store policies and addressed customer concerns.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Front End Cashier
Walmart
03.2022 - 07.2023
- Approached every question or concern with calm and level-headed approach.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
Shift Leader
Baskin Robins
08.2021 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
No Degree - Nursing
Western Illinois University
Macomb, IL06.2026
No Degree - Nursing
Saint Louis Community College
St Louis, MO06.2026
No Degree - Nursing
Southern Illinois University Edwardsville
Edwardsville, IL06.2026
High School Diploma -
Hazelwood East High School
St Louis, MO06.2022
Skills
- Customer Service and Communication Skills
- Teamwork and Collaboration
- Organizational Skills
- Decision-Making
Timeline
Hospital Service Technician
St Mary's Hospital and Medical Center
06.2024 - Current
Associate
Marshalls & HomeGoods
08.2023 - 06.2024
Front End Cashier
Walmart
03.2022 - 07.2023
Shift Leader
Baskin Robins
08.2021 - 05.2022
No Degree - Nursing
Western Illinois University
No Degree - Nursing
Saint Louis Community College
No Degree - Nursing
Southern Illinois University Edwardsville
High School Diploma -
Hazelwood East High School
Similar Profiles
Ollin AgnerOllin Agner
Nurse Assistant at St. Mary's Hospital And Medical Center, Spine CenterNurse Assistant at St. Mary's Hospital And Medical Center, Spine Center
Kristen EricksonKristen Erickson
Dietary Server at St Mary's Hospital and Medical CenterDietary Server at St Mary's Hospital and Medical Center
Destiny BookerDestiny Booker
PCA at St Mary's Hospital and Medical CenterPCA at St Mary's Hospital and Medical Center