Arts
Anyca Milan
Customer Service
Carlisle,PA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Treat Team Member
Rita's Ice
05.2024 - Current
- Displayed strong communication skills when interacting with both coworkers and customers, fostering a positive work atmosphere.
- Contributed to overall store success through participation in marketing efforts and promotional events.
- Prepared high-quality treats with attention to detail, ensuring consistent taste and presentation.
- Assessed customer preferences based on feedback provided during interactions, adjusting offerings accordingly to maximize appeal.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Kept tidy and organized area to comply with cleanliness standards.
- Notified supervisor and peers of low product inventory and customer complaints.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Maintained a clean and organized work environment for optimal productivity and customer experience.
- Collaborated with team members to maintain smooth operations during peak hours, resulting in shorter wait times for customers.
- Consistently met or exceeded sales goals by upselling additional treat items and promoting seasonal specials.
- Utilized creative problem-solving abilities to address unique customer requests or special orders with ease.
Babysitter
Self-employeed
06.2017 - Current
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
House Sitter
Self-employeed
04.2019 - 01.2024
- Managed pet care responsibilities efficiently, guaranteeing the health and well-being of animals under supervision.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Communicated with homeowner via phone or text.
- Safeguarded homeowner valuables, demonstrating responsibility for entrusted belongings while owners were away from their homes.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Cared for houseplants by frequently watering during owners' absence.
Dog Sitter
Self-employeed
03.2014 - 01.2024
- Followed pet care instructions, dietary needs, and medication regimens.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Built strong relationships with clients, leading to repeat business and referrals.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
Education
No Degree - General Studies
Harrisburg Area Community College
Harrisburg, PA 10.2024 - Current
High School Diploma -
Carlisle Area High School
Carlisle, PA 08.2023 - 06.2024
Skills
Cleanliness and hygiene
Food safety
Reliability and punctuality
Cash handling proficiency
Quality assurance
Customer service
Teamwork
Multitasking Abilities
Adaptability
Problem-solving abilities
Self motivation
Creativity
Accomplishments
- Received consistent positive remarks for quality of care.
- Increased parents' happiness by taking on additional chores and relieving burdens.
- Positively influenced kids with behavior issues, improving family quality of life.
- Self-taught Artist.
- Had artworks featured in school and local art galleries.
Interests
Fashion
Learning and trying new things
Travelling
Timeline
No Degree - General Studies
Harrisburg Area Community College
10.2024 - Current
Treat Team Member
Rita's Ice
05.2024 - Current
High School Diploma -
Carlisle Area High School
08.2023 - 06.2024
House Sitter
Self-employeed
04.2019 - 01.2024
Babysitter
Self-employeed
06.2017 - Current
Dog Sitter
Self-employeed
03.2014 - 01.2024
Similar Profiles
Emma KlepskyEmma Klepsky
Customer Service Representative at Rita's IceCustomer Service Representative at Rita's Ice
Gianna ButcherGianna Butcher
Treat Team Member at Rita's IceTreat Team Member at Rita's Ice
Isabella ReevesIsabella Reeves
Treat Team Member at Rita's IceTreat Team Member at Rita's Ice