Anye Dias
Alameda,CA
Summary
Dynamic and detail-oriented professional recognized for exceptional customer service and communication skills. Maintains a calm and composed presence in high-pressure situations, fostering effective collaboration with colleagues and clients. Adapts quickly to new tasks, demonstrating a strong commitment to delivering outstanding support to customers and team members. Bilingual in Spanish, enhancing the ability to connect with a diverse clientele and contribute to an inclusive work environment.
Overview
5
5
years of professional experience
Work History
Restaurant Team Member
Swahili Spot
03.2023 - Current
- With your next-most recent position, describe your experience, skills, and resulting outcomes in bullet or paragraph form.
- Begin each line with an action verb and include details that will help the reader understand your accomplishments, skills, knowledge, abilities, or achievements.
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Food Service Associate
Chef Alreca's Catering
10.2021 - Current
- Assisted in food preparation and assembly, ensuring adherence to safety and hygiene protocols.
- Maintained cleanliness of dining areas, kitchens, and equipment following sanitation guidelines.
- Operated kitchen equipment efficiently, adhering to operational procedures for safe use.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Greeted visitors, answered questions, and accepted payments.
Food Service Associate
Chef Alrecas Catering
10.2020 - Current
- Processing transactions efficiently as a cashier using POS systems; handheld cash and card payments along with issuing receipts.
- Assisting kitchen staff with basic food prep, including but not limited to, chopping, marinating, and portioning ingredients.
- Operated commercial dishwashing equipment to clean dishes, utensils, and kitchen tools.
Restaurant Team Member
Swahili Spot
03.2023 - 08.2025
- Delivered exceptional customer service while managing high-volume dining environments.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Volunteer
Amigos De Las Americas
11.2023 - 07.2025
- Assisted in organizing community service projects, enhancing participant engagement and collaboration.
- Supported logistical planning for events, ensuring smooth operations and timely execution.
- Facilitated workshops to educate peers on volunteer responsibilities and community needs.
- Developed promotional materials to increase awareness of volunteer opportunities and initiatives.
- Engaged with diverse groups, fostering inclusivity and teamwork within volunteer programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Associate of Science - Nursing
College of Alameda
Alameda, CA05-2027
Highschool Diploma - Honor Student
Encinal Highschool
Alameda, CA06.2025
Skills
- Shows eagerness to learn and grow
- Carefully reviews work to ensure accuracy and consistency
- Working proficiency in Spanish for everyday conversation and basic assistance
- Maintains a professional, respectful, and composed demeanor in the workplace
- Communicates clearly, calmly, and professionally, especially in sensitive or high-pressure situations
- Maintains a respectful attitude, strong work ethic, and appropriate behavior in the workplace
Honor Roll
Maintained academic excellence throughout all four years of high school with a 3.0-3.5 gpa.
Languages
Spanish
Professional Working
Timeline
Volunteer
Amigos De Las Americas
11.2023 - 07.2025
Restaurant Team Member
Swahili Spot
03.2023 - 08.2025
Restaurant Team Member
Swahili Spot
03.2023 - Current
Food Service Associate
Chef Alreca's Catering
10.2021 - Current
Food Service Associate
Chef Alrecas Catering
10.2020 - Current
Highschool Diploma - Honor Student
Encinal Highschool
Associate of Science - Nursing
College of Alameda