Anyerberth Raul Villasmil Montero

*Offload Containers that arrive to the facility for inbound

*Break down pallets that arrive and bulk receive before I drop them off to pallet land for storage location to be picked.

* Clean area of pallet land of carboard and debris as well replace full gaylords with empty ones through out multiple departments.

*using a computer to problem solve various issues that occur with receiving/ inbound

* Log ticket when necessary for further assistance to a problem by reaching out to the customer about there product and the issue.

*making sure that Quality is accurate always

*making sure that the counts on the floor are correct.

• Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
• Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
• Employed various tools and equipment to find solutions to difficult or complex issues.

• Pleasantly greeted customers and provided prompt and courteous service.
• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
• Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
• Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
• Received and unloaded new items upon delivery and checked products for damage and order accuracy.
• Blocked produce and culled damaged or spoiled pieces.
• Assisted customers with price checking fruits and vegetables and finding requested items in department.
• Completed prep work on pre-packaged vegetables and fruits.
• Stocked fruits and vegetables and removed old or poor quality products.
• Checked product shelves to review for proper price labels and handled price changes when requested by management.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Trained new employees to provide knowledge of proper produce handling and rotation procedures.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Used in-store system to locate inventory and place special orders for customers.
• Prioritized helping customers over completing other routine tasks in store.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Explained charges, fees, terms of sales, and service agreements to over [Number] customers daily.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Coordinated logistics for customer orders.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Followed through with client requests to resolve problems.
• Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Took ownership of customer issues and followed problems through to resolution.
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Managed timely and effective replacement of damaged or missing products.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.

• Worked safely around moving machinery.
• Performed inventory control, such as counting, and stocking merchandise.
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Loaded, unloaded, and moved material to and from storage and production areas.
• Maintained clean, orderly work environment free of hazards.
• Operated equipment while observing standard safety procedures.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Unpacked and repacked items in different quantities and configurations for shipment.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Drove forklifts, pallet jacks and other equipment to move materials.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Assisted in receiving, stocking and distribution of merchandise.