Developed leadership and strategic planning skills in collaborative and dynamic environment, looking to transition into new field. Demonstrates strong capabilities in team coordination and process improvement. Aims to leverage these skills to contribute effectively in new role.
Overview
2
2
years of professional experience
Work History
Team Lead
Once Upon A Child Franchise
02.2024 - 01.2026
Led team in daily operations, ensuring compliance with franchise standards and policies.
Trained new employees on customer service practices and operational procedures.
Managed inventory levels to optimize stock availability and minimize excess product.
Coordinated team schedules to align staffing with peak sales periods and store needs.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Worked different stations to provide optimal coverage and meet production goals.