Anyi Diaz

•Partner with key leaders on the execution of complex local people and culture plans.
•Provide partnership and solutions to improve performance, engagement, recruiting and retention to increase productivity and mitigate people risks while also building an inclusive culture.
•Deploy workforce plans, learning programs, talent acquisition activities and other talent programs and projects at the location.
•Communicate and adopt complex diversity, equity and inclusion policies and practices in plant locations.
•Leverage complex reports and dashboards to measure and analyze human resources and business performance metrics at plant locations.
•Respond to employee and manager inquiries received on site and identify themes, triage every day grievance matters, partner with essential teams to investigate serious and sensitive matters and manage on site audits.
•Serve as location lead to drive local deployment of related activities and partner across the teams to best serve the client.
•Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.

• People function experience, in high-growth companies scaling from 0~-800 employees.
• Ensured legal compliance in all HR practices by staying current with relevant employment laws and regulations, as well as conducting regular policy reviews.
• Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
• Managed complex benefits administration tasks, ensuring timely enrollment and accurate record-keeping for all employees.
• Played a crucial role in the successful implementation of new HR technology systems by providing training and support to endusers.
• Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
• Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.

• Influenced and mentored 50 teammates through consistent training, coaching, and performance monitoring
• Achieve a 25% productivity increase in the stocking team in one year by effectively implementing the new Walmart store operation model
• Recognized as a champion to contribute to decreasing shrink operations from TY 2020% -1,28 % to TY 2021% -717.29 K % by identifying more process-related shirk opportunities
• Drive metrics to improve efficiency in the three stocking teams and assist with in-stock management, including inventory replenishment, demand planning, financial analysis, managing overstock inventory, and operations processes

• Promoted within three months due to solid performance and organizational impact - ahead of schedule by six months
• Assigned daily operation of the front-end registers, service desk, financial services, and layaway areas of a store $40mm - $60mm

• Re-invented and implemented new recruitment, staffing, and workforce development programs to meet product operations, technology, and management advancements
• Identified key issues and implemented operational improvements that increased productivity by 25% on critical equipment to meet customers' increased demand
• Introduced metrics-based performance management system with a heavy emphasis on operating results
• Spearheaded value-add employee recognition and awards programs

• Designed and managed 6 Quality Management Systems and 2 Food Safety Management systems, maintaining a 97% fulfillment in recent years
• Orchestrated three social projects from start to completion with the government, ensuring on-budget completion
• Conceptualized and executed 10 Quality Management Systems as per clients' expectations in compliance with ISO, FDA, stimulated a 95% satisfaction over two years

• Championed successful EH&S program design/implementation and company-wide employee communications initiative
• Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among departments and cut down paperwork by 75%

• Conducted 20 audits on-site for affiliated companies to determine trends, best practices, and meeting goals and objectives
• Monitored progress of planned key performance indicators while performing trend analysis of customer satisfaction and addressing customer complaints
• Integral in assembling audit data from reports monthly (10 audits per month) to present to management and maintain organization within the department